User Guide
This Service Desk User Guide provides comprehensive instructions to help you effectively manage users and roles within the system.
The information in this guide is organized as follows:
Audience
This guide is intended for Service Desk administrators.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation.
Additional Documentation
Service Desk is supported by other documentation (in both PDF and HTML formats) that you can use to learn about and implement the product. For additional documentation, see the Service Desk Documentation site.