Ganglia is a scalable, distributed monitoring system that enables you to gather information about the Service Desk Appliance system. The default metrics that you can monitor are CPU, disk, load, memory, network, and process.
NOTE:By default, Ganglia Configuration and Ganglia monitor services will be stopped. If required, you can manually start the Ganglia Configuration and Ganglia monitor services. For more information on enabling Ganglia Monitoring, see “Enabling Gangila Monitoring”.
On the Service Desk Appliance home page, in the Appliance Configuration section, click.
You can change the following configuration options:
Enable Full Monitoring Services: Select this option to receive and store metrics from other appliances, and to allow the Ganglia Web Interface to run on the same device as the Service Desk Appliance.
You can disable Ganglia monitoring by clearing this option. You can perform this only if you have a monitoring system that you want to use for Service Desk Appliance, or if you want to configure a dedicated appliance for viewing monitoring information. (You can do this by selectingbelow; then specify the DNS name or IP address of the appliance where monitoring information is stored.)
Enable monitoring on this appliance: Select this option to enable Ganglia monitoring on this appliance.
Multicast: Select this option to send monitoring information to other appliances on the network.
Unicast: Select this option to send monitoring information to a single destination.
Publish to: Specify the server where Ganglia sends monitoring information while it is running in Unicast mode.
Monitoring Tool Options: Select this option to enable the monitoring tool to access this server through http port 9080 using a similar to http://:9080/gweb/.
(Optional) Clickto remove all existing Ganglia metrics from this appliance.
This option is not applicable to the Service Desk database.
For more information about how to use Ganglia monitoring with Service Desk Appliance, see Section 5.2, Ganglia Monitoring.
Enable Ganglia monitoring by starting the following services:
To start the service momentarily, run the systemctl start <service_name> command.
NOTE:Whenever you restart the appliance, you should run the command to start the monitoring service.
To enable the services permanently run the systemctl enable <service_name> command.