On the Service Desk Appliance home page, in the Appliance Configuration section, click.
Change the required time configuration options:
NTP Server: Specify the NTP server that you want to use for time synchronization. Multiple servers can be specified by providing spaces.
Region: Select the region where Service Desk Appliance is located.
Time Zone: Select the time zone on which Service Desk Appliance is located.
Hardware Clock Set to UTC