ZENworks Service Desk 7.5 Platform Support Matrix

March 2018

The following sections provide the ZENworks Service Desk 7.5 platform support matrix:

1.0 Email Server Support

  • GroupWise 2018

  • GroupWise 2014 R2

  • GroupWise 2014

  • Email support with Microsoft Outlook 2010

2.0 Virtual Appliance Platform

  • VMware Workstation 11.0 onwards

  • VMware ESXi 6.x

  • XEN on SLES and supported packs

3.0 Database Support

  • Microsoft SQL Server 2014

  • Microsoft SQL Server 2012 R2

  • Microsoft SQL Server 2012

  • Microsoft SQL Server 2008 R2 SP1

  • Microsoft SQL Server 2008 SP1, SP2 and SP3

  • MySQL v5.0 to v5.7

  • Oracle Database 12c

  • PostgreSQL 8.3 to 9.7

IMPORTANT:The Sybase Anywhere database is not supported as an external database for ZENworks Service Desk. However, Asset Management Import Export (AMIE) from the ZENworks Sybase Anywhere database is supported.

4.0 Mobile Platform Support

  • Android: Android 8.0 and earlier versions.

  • iOS: iOS 8.x and later versions.

5.0 Legal Notices

For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government rights, patent policy, and FIPS compliance, see https://www.novell.com/company/legal/

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