{0}
#==============================================================================================================#
# 7.1 CHANGES #
#==============================================================================================================#
AddAttachmentPanel.description=Description
AddAttachmentPanel.private=Private
AddAttachmentPanel.upload=Upload
AddAttachmentPanel.cancelUpload=Cancel
AddAttachmentPanel.closeToReturn=Attachment saved successfully. Close the current window to return.
# Class Messages
AddAttachmentPanel.errorSave=An error occurred when trying to save the attachment:
AddAttachmentPanel.errorDelete=An error occurred when trying to delete the attachment:
AddAttachmentPanel.cannotDeleteGroupAttachFromRequest=Cannot delete the group attachment from here.
# Statics
AddAttachmentPanel.FILE_DESCRIPTION=File Description
AddAttachmentPanel.SHARE=Share
AddAttachmentPanel.SIZE=Size
AddAttachmentPanel.DATE=Date
AddAttachmentPanel.PUBLIC=Public
ZenworksSetupManager.zenworksAmie=AMIE
#======================#
# Customer Outages Menu#
#======================#
CustomerOutagesMenu.outages=Outages
CustomerOutagesMenu.plannedOutages=Planned Outages
CustomerMenu.userPortal=User Portal
CustomerMenu.adminPortal=Admin Portal
CustomerMenu.searchButton=Search
CustomerMenu.chat=Chat
CustomerHome.selfHelpMessage=You have pending survey.
CustomerHome.selfHelpTitle=Featured Self Help
CustomerHome.mostPopularTitle=Hot
CustomerHome.mostRecentTitle=Recent
CustomerHome.searchButton=Search
CustomerHome.outageTitle=Outages
CustomerInsideMenu.menuHome=Home
CustomerInsideMenu.menuSelfHelp=Self Help
CustomerInsideMenu.menuItems=Items
CustomerInsideMenu.menuRequests=Requests
CustomerInsideMenu.outages=Outages
CustomerInsideMenu.myServices=Services
CustomerItemDetail.Create_Incident=Create Incident
CustomerItemDetail.Create_SRequest=Create Service Request
CustomerItemDetail.Create_CRequest=Create Change Request
CustomerItemDetail.createrequest=Create
CustomerOutages.itemType=Item Type
CustomerPlannedOutages.search=Search
CustomerPlannedOutages.reset=Reset
CustomerRequests.requestDetailHeader= Request Detail
CustomerRequests.rssfeed=RSS Requests
CustomerRequestDetail.description=Brief description of the issue
CustomerRequestDetail.subject=Isuue Summary
CustomerRequestNew.type=Item Type
CustomerRequestNew.item=Item ID
CustomerRequestNew.urgency=How urgent is it ?
CustomerRequestNew.classification=Request Classification
CustomerRequestNew.description=Brief Description of the request
CustomerRequestNew.category=Item Category
CustomerRequestNew.itemNumber=Item Search
CustomerRequestNew.subject=Summarize your request
# New Radio Buttons
CustomerRequestNew.genReq=Generic Request
CustomerRequestNew.incident=Incident
CustomerRequestNew.serReq=Service Request
CustomerRequestNew.changeReq=Change Request
CustomerRequestNew.quickCalls=Quick call
# CustomerRequestNewQuickCall
CustomerRequestNewQuickCall.quickCallName=Name
CustomerRequestNewQuickCall.status=Status
CustomerRequestNewQuickCall.classification=Classification
CustomerRequestNewQuickCall.priority=Priority
CustomerRequestNewQuickCall.qcName=Quick Call Name
CustomerRequestNewQuickCall.groupQCName=Group QuickCall Name
CustomerRequestNewQuickCall.groupQuickcall=Group Name
CustomerRequestNewQuickCall.QuickCallOrder=Order
CustomerRequestNewQuickCall.attachments=Attachments
CustomerRequestNewQuickCall.description=Description
CustomerRequestNewQuickCall.item=Item
CustomerRequestNewQuickCall.typePopNoSel=Select Type...
CustomerRequestNewQuickCall.itemPopNoSel=Select Item...
CustomerRequestNewQuickCall.reqTypePopNoSel=Please classify your request...
CustomerRequestNewQuickCall.typeQuickCall=Quick Call
CustomerRequestNewQuickCall.typeGrpQuickCall=Group Quick Call
CustomerRequestNewQuickCall.quickCallType=Quick Call Type
DatabaseConnectionSetup.serverHost=Database Server Host
DatabaseConnectionSetup.serverPort=Database Server Port
DatabaseConnectionSetup.database=Database Name
DatabaseConnectionSetup.username=Database Username
IncidentNotes.discardDraft=Discard Draft
IncidentNotes.editDraft=Edit Draft
LocaleContentEditor.Template[2].Sspr=PSS
PrivilegesCustomers.showStatus=Show Status Field
PrivilegesCustomers.genericRequest=Generic Request
PrivilegesCustomers.genericRequestType=Generic Request Type
PrivilegesCustomers.defaultRequest=Default Request
PrivilegesCustomers.quickCall=Quick Calls
PrivilegesTechnicians.vacationLogin=Login during Vacation
PrivilegesTechnicians.vacationSelfassign=Schedule by Technician
PrivilegesTechnicians.techworkhours=Work Hours
#================#
# RequestAddNote #
#================#
# Component Messages
RequestAddNote.applyToIncidentGroup=Apply to Group
RequestAddNote.visibility=Visibility
RequestAddNote.public=Public
RequestAddNote.private=Private
RequestAddNote.noteTime=Note Time
RequestAddNote.selectTemplate=Select a template...
RequestAddNote.addNoteTime=Add Note Time to Group
RequestAddNote.responseTo=Response to:
RequestAddNote.attachments=Attachments
RequestAddNote.newAttach=New Attachment
RequestAddNote.recipients=Message Recipients
RequestAddNote.addresses=Addresses
RequestAddNote.vendors=Vendors
RequestAddNote.groupOptions=Group Options
RequestAddNote.reply=Reply
RequestAddNote.draft=Draft
RequestAddNote.propose=Propose
RequestAddNote.solution=Solution
RequestAddNote.addNote=Add Note
RequestAddNote.errorStore=There was a problem creating the solution:
RequestAddNote.createKnowledge=Create Knowledge
RequestAddNote.CCs=CCs
RequestAddNote.unsavedNote=You currently have an unsaved Note.
# Class Messages
RequestAddNote.confirmCloseRelatedIncidents=This will close all the related {0}s and set this note as the solution. Do you wish to continue?
RequestAddNote.confirmCloseCurrentIncidents=This will close the current {0} and set this note as the solution. Do you wish to continue?
RequestAddNote.sendNoteToAllClients=This will send the current note to all customers of the related {0}s. Do you wish to continue?
RequestAddNote.sendNoteIncidentOwner=This will send the current note to the owner of the current {0}. Do you wish to continue?
RequestAddNote.noNegativeTime=Please enter a time value of zero or above for this note.
RequestAddNote.fiveNoteAttachOnly=You can only add no more than five attachments to one note.
RequestAddNote.noAttchmentSelected=Please select the attachments to be deleted
RequestAddNote.attachAddAlready=This attachment has been added to the note already.
RequestAddNote.cannotSendPrivateNotesToCustomers=Private Notes cannot be sent to Customers.
RequestAddNote.cannotProposePrivateNotes=Only notes marked public can be used as solutions or proposed.
RequestAddNote.cannotSendPossibleSolutionsToVendors=Possible Solutions cannot be sent to Vendors.
RequestAddNote.noNoteText=Please enter the note text for this note.
RequestAddNote.overwriteDraft=The existing draft will be overwritten with the newly created note. Do you wish to continue?
RequestAddNote.deleteDraft=The editing draft will be deleted, click draft again to update the draft note. Do you wish to continue?
RequestAddNote.initialDesc=Initial Description
RequestAddNote.and=and
RequestAddNote.customerCCs=Customer CCs
RequestAddNote.technicianCCs=Technician CCs
RequestAddNote.none=None
# Statics
RequestAddNote.NUMBER=No.
RequestAddNote.DATE=Date
RequestAddNote.NOTE=Note
RequestAddNote.BY=By
RequestAddNote.PUBLIC=Public
RequestAddNote.FILE_DESCRIPTION=Description
RequestAddNote.SIZE=Size
RequestAddNote.STATUS=Status
RequestAddNote.TIME=Minutes
RequestAddNote.closeToReturnSave=Note saved successfully. Close the current window to return.
RequestAddNote.closeToReturnDiscardDraft=Draft has been discarded. Close the current window to return.
RequestAddNote.discardDraft = Discard Draft
# Component Messages
RequestDescriptionPanel.description=Description
RequestDescriptionPanel.subject=Subject
RequestContainerRecentSidebar.description=Description
RequestContainerRecentSidebar.dueDate=Due Date
RequestSolution.requestIDSearch=ID Search
RequestSolution.requestFullSearch=Full Search
RequestSolution.enterValidId=Please enter a valid ID
RequestView.responseTo=Response to:
RequestView.takeOwnership=Assign to me
RequestView.assignments=Assignments
RequestView.itemNumber=Item Number
RequestView.addAttach=Add Attachment
RequestView.changeCustomer=Change Customer
RequestView.changeItem=Change Item
SetupManager.sspr=PSS
#===========#
# SSPR Setup #
#===========#
SsprSetup.singleSignOn=Single Sign On
SsprSetup.active=Active
SsprSetup.headers=Settings
SsprSetup.session=Session ID
SsprSetup.username=Username
SsprSetup.off=Off
SsprSetup.on=On
SsprSetup.sessionHeader=Session Headers
SsprSetup.enableselfservice=Enable Self Service
SsprSetup.displaystring=Display String
SsprSetup.url=URL
SsprSetup.settings=Settings
SsprSetup.selfservice=Self Service
SsprSetup.saveError=An error occurred whilst saving the PSS Preferences
SsprSetup.urlRequired=The Host Address must be a valid URL
SsprSetup.exampleString=Example : (http://pss.yourcompany.com)
#===================#
# SSPR Setup Manager #
#===================#
SsprSetupManager.socialAuthSetup=Social Authentication
SsprSetupManager.singleSignOnSetup=PSS Setup
SsprSetupManager.social=Social
SsprSetupManager.sspr=PSS
Template[1].ClosedTechPrefix=This request has been closed.
You can review the request and solution through the online portal
Template[1].ClosedTechTimeout=This request has been automatically closed by the support system.
This is a result of customer not replying to the solution proposed by the technician.
You can review the request and solution through the online portal.
Template[1].CloseTechRequest=The Service Desk has posted a possible solution and is awaiting customer action.
If there is no action from customer, this request will be closed in {{Handshaking Close Days}} days.
Template[1].CreateTechChange=A Change Request has been created.
You can review the request through the online portal.
Template[1].CreateTechIncident=An Incident has been created.
You can review the request through the online portal.
Template[1].CreateTechProblem=A problem has been reported.
You can review the request through the online portal.
Template[1].CreateTechServiceRequest=A Service Request has been created.
You can review the request through the online portal.
Template[1].NoteTechPrefix=Thank you for contacting our Service Desk.
A message has been received and added as a note to {{Process}} #{{Request Id}}. Progress updates will be sent via email and you may login to our support site at any time to check the status.
Template[2].Welcome=Welcome {{fullName}},
Welcome to our online Support System. This is a great resource to help you with any problems you may encounter.
You can search for information in the Knowledge Base area, browse/search the Forums Area, and view/modify open incidents. You can also enter a new incident if you cannot find a solution for your issue.
Template[2].Sspr=Password Self Service
#===========================#
# Zenworks AMIE Container #
#===========================#
# Component
ZenworksAmieContainer.zenworksAmieSetup=Setup
ZenworksAmieContainer.zenworksAmieHardware=Hardware
ZenworksAmieContainer.zenworksAmieSoftware=Software
ZenworksAmieContainer.zenworksAmieBundle=Bundle
#===========================#
# Zenworks AMIE Config List#
#===========================#
# Component
ZenworksAmieConfigList.server=Server
ZenworksAmieConfigList.lastSync=Last Updated
ZenworksAmieConfigList.identifier=Identifier
ZenworksAmieConfigList.import=Import
# ZenworksAmieHardware #
ZenworksAmieHardware.apply=Apply
ZenworksAmieHardware.import=Import
ZenworksAmieHardware.ITEM_ITEM_DESCRIPTION=
ZenworksAmieHardware.ITEM_DEVICE_NAME=Device Name
ZenworksAmieHardware.ITEM_IP_ADDRESS=IP Address
ZenworksAmieHardware.ITEM_OPERATING_SYSTEM=Operating System
ZenworksAmieHardware.defIncTeam=Incident Team
ZenworksAmieHardware.defProblemTeam=Problem Team
ZenworksAmieHardware.defChangeTeam=Change Team
ZenworksAmieHardware.itemNumber=Item Number
# ZenworksAmieBundle #
ZenworksAmieBundle.apply=Apply
ZenworksAmieBundle.import=Import
ZenworksAmieBundle.ITEM_ITEM_DESCRIPTION=
ZenworksAmieBundle.ITEM_BUNDLE_NAME=Bundle Name
ZenworksAmieBundle.ITEM_BUNDLE_VERSION=Version
ZenworksAmieBundle.ITEM_BUNDLE_TYPE=Bundle Type
ZenworksAmieBundle.defIncTeam=Incident Team
ZenworksAmieBundle.defProblemTeam=Problem Team
ZenworksAmieBundle.defChangeTeam=Change Team
ZenworksAmieBundle.bundleRelation=Create Relationship with Hardware
ZenworksAmieBundle.itemNumber=Item Number
# ZenworksAmieSoftware #
ZenworksAmieSoftware.apply=Apply
ZenworksAmieSoftware.import=Import
ZenworksAmieSoftware.ITEM_ITEM_DESCRIPTION=
ZenworksAmieSoftware.ITEM_VERSION_NAME=Version
ZenworksAmieSoftware.ITEM_DEVICE_NAME=Device Name
ZenworksAmieSoftware.ITEM_CRETAION_DATE=Creation Date
ZenworksAmieSoftware.softwareRelation=Create Relationship with Hardware
ZenworksAmieSoftware.type=Item Type
ZenworksAmieSoftware.defIncTeam=Incident Team
ZenworksAmieSoftware.defProblemTeam=Problem Team
ZenworksAmieSoftware.defChangeTeam=Change Team
ZenworksAmieSoftware.itemNumber=Item Number
#====================================#
# Asset Mgmt System Connection Setup #
#====================================#
# Component Messages
ZenworksAmieSetup.import=Import
ZenworksAmieSetup.configuration=Configuration
ZenworksAmieSetup.systemType=System Type
ZenworksAmieSetup.server=Server
ZenworksAmieSetup.undefined=Undefined
ZenworksAmieSetup.type=Type
ZenworksAmieSetup.database=Database
ZenworksAmieSetup.host=Host
ZenworksAmieSetup.port=Port
ZenworksAmieSetup.path=Path
ZenworksAmieSetup.username=Username
ZenworksAmieSetup.schema=Schema
ZenworksAmieSetup.catalog=Catalog
ZenworksAmieSetup.synch=Synchronization
ZenworksAmieSetup.inProgress=(In Progress)
ZenworksAmieSetup.frequency=Frequency
ZenworksAmieSetup.lastCompleted=Last Completed
ZenworksAmieSetup.password=Password
ZenworksAmieSetup.yes=Yes
ZenworksAmieSetup.no=No
ZenworksAmieSetup.ownership=Ownership
ZenworksAmieSetup.assignTo=Default Customer
ZenworksAmieSetup.unassigned=Unassigned (Import Items as Global)
ZenworksAmieSetup.systemUser=System User
ZenworksAmieSetup.selectedCustomer=Selected Customer:
ZenworksAmieSetup.commencementTime=Commencement Time
ZenworksAmieSetup.daily=Daily
ZenworksAmieSetup.autoCreate=Auto Create New Items
ZenworksAmieSetup.identifier=Identifier
ZenworksAmieSetup.ignoreDomain=Ignore Domain Info
ZenworksAmieSetup.softwareString=Software
ZenworksAmieSetup.hardwareString=Hardware
ZenworksAmieSetup.bundleString=Bundle
ZenworksAmieSetup.itemTypeString=Item Type
ZenworksAmieSetup.analyse=Analyse
ZenworksAmieSetup.analyseStatus=Analyse Status
# Class Messages
ZenworksAmieSetup.unableToSaveInDemoMode=Unable to save preferences. Application is in demo mode.
ZenworksAmieSetup.defIncTeamMustBeSet=A default Incident team must be set in the preferences prior to running an import.
ZenworksAmieSetup.defProbTeamMustBeSet=A default Problem team must be set in the preferences prior to running an import.
ZenworksAmieSetup.defChgTeamMustBeSet=A default Change team must be set in the preferences prior to running an import.
ZenworksAmieSetup.defReqTeamMustBeSet=A default Service Request team must be set in the preferences prior to running an import.
ZenworksAmieSetup.itemSynchExecuted=Item synchronization has been executed as a background task
ZenworksAmieSetup.successfullyConnected=Successfully connected to the External Asset Management System
ZenworksAmieSetup.selectCustomerToAssign=A customer must be selected for assigned ownership.
ZenworksAmieSetup.couldntFindSystemUser=Could not find System User account.
ZenworksAmieSetup.contractsOn=Ownership must be assigned because contracts are enabled.
ZenworksAmieSetup.confirmDelete=WARNING! This will delete your configuration and all associated snapshots and category mappings from the CMDB. You will need to restart the system after the delete process completes. Are you sure?
ZenworksAmieSetup.restartSystem=Configuration deleted. Please restart the system.
ZenworksSetupManager.zenworksAmie=ZENworks Import
ZenworksAmieContainer.zenworksAmieSetup=ZENworks Import
ZenworksAmieContainer.settingStored=Selected options are saved. If you are done with selection from all the selected category tabs, click Import to Import items into Service Desk.
ZenworksAmieDbComms.dbConnectionFailed=Database connection failed: {0}
# Class Messages
ZenworksAmieMgr.invalidHostname=Invalid hostname specified.
ZenworksAmieMgr.invalidPort=Invalid port specified.
ZenworksAmieMgr.invalidUsername=Invalid username specified.
ZenworksAmieMgr.invalidDatabaseName=Invalid database name specified.
ZenworksAmieMgr.invalidSchemaCatalog=No tables were found using the specified schema and catalog.
ZenworksAmieMgr.dbNotFoundOnPath=Database was not found on the path specified (ensure there is a trailing slash on the path).
ZenworksAmieMgr.remoteDbUnreachable=An error occurred whilst attempting to access the remote database:
{0}
ZenworksAmieHardware.teamString=Teams
ZenworksAmieHardware.additionalSettings=Additional Settings
ZenworksAmieHardware.infoString=Expand the parent tree to view and select each individual device folders/groups that you want to import from ZENworks. Click Apply and select Import to import them.
ZenworksAmieHardware.hardwareSettingStored=Selected Hardware options are saved. If you are done with selection from all the selected category tabs, click Import in ZENworks Import tab to Import items into Service Desk.
ZenworksAmieHardware.systemgenerated=System Generated
ZenworksAmieHardware.hostname=Hostname
# ZenworksAmieBundle #
ZenworksAmieBundle.teamString=Teams
ZenworksAmieBundle.relationString=Relationship
ZenworksAmieBundle.additionalSettings=Additional Settings
ZenworksAmieBundle.infoString=Expand the parent tree to view and select each individual bundle folders/groups that you want to import from ZENworks. Click Apply and select Import to import them.
ZenworksAmieBundle.bundleSettingStored=Selected ZENworks Bundle options are saved. If you are done with selection from all the selected category tabs, click Import in ZENworks Import tab to Import items into Service Desk.
ZenworksAmieBundle.systemgenerated=System Generated
ZenworksAmieBundle.bundleName=Bundle Name
ZenworksAmieSoftware.teamString=Teams
ZenworksAmieSoftware.relationString=Relationship
ZenworksAmieSoftware.additionalSettings=Additional Settings
ZenworksAmieSoftware.infoString=Expand the manufacturer tree to view & select individual software types that you want to import from ZENworks. Click Apply and select Import to import them.
ZenworksAmieSoftware.softwareSettingStored=Selected Software options are saved. If you are done with selection from all the selected category tabs, click Import in ZENworks Import tab to Import items into Service Desk.
ZenworksAmieSoftware.systemgenerated=System Generated
ZenworksAmieSoftware.softwareName=Software Name
ZenworksAmieSetup.analysisStarted=Started Analysing information from ZENworks.
ZenworksAmieSetup.selectAtleastOneCategory=Select atleast one item categories to import from ZENworks
ZenworksAmieSetup.importStarted=Started Importing the selected items from ZENworks. Based on the number of items, this may take several minutes. System will generate an Alert on completion
ZenworksAmieSetup.server=ZENworks Server
ZenworksAmieSetup.analyseinProgress=(Analyse In Progress)
ZenworksAmieSetup.ownership=Item Ownership
ZenworksAmieSetup.itemTypeString=Item Categories
ZenworksAmieSetup.selectString=Select Item
ZenworksAmieSetup.itemCategoryString=Categories to Import from ZENworks
ZenworksAmieSetup.informationString= Importing Items from ZENworks requires you to provide ZENworks details, Test and then select Analyse to get the list from ZENworks
ZenworksAmieSetup.analyseInprogressInfo=Analyse in Progress. On success you will see new tabs for the selected Item Categories that provides you option to select the items to import
AddAttachmentPanel.closeToReturn=Attachment saved successfully. Close the current window to return.
#Requests
RequestAddNote.closeToReturnSave=Note saved successfully. Close the current window to return.
RequestAddNote.closeToReturnDiscardDraft=Draft has been discarded. Close the current window to return.
RequestAddNote.discardDraft = Discard Draft
# Component Messages
RequestDescriptionPanel.description=Description
RequestDescriptionPanel.subject=Subject
RequestContainerRecentSidebar.description=Description
RequestContainerRecentSidebar.dueDate=Due Date
RequestSolution.requestIDSearch=ID Search
RequestSolution.requestFullSearch=Full Search
RequestSolution.enterValidId=Please enter a valid ID
RequestView.responseTo=Response to:
RequestView.takeOwnership=Assign to me
RequestView.assignments=Assignments
RequestView.itemNumber=Item Number
RequestView.addAttach=Add Attachment
RequestView.changeCustomer=Change Customer
RequestView.changeItem=Change Item
# Class LTTree
LTTree.checkall = Check All
LTTree.uncheckall = UnCheck All
#=============================#
# User Portal #
#=============================#
#Export String
AllIncidents.pdfLabel=Export PDF
AllIncidents.excelLabel:Export Excel
AllIncidents.CurrentPdf_Page=Current Page
AllIncidents.CurrentExcel_Page=Current Page
AllIncidents.ALLPdf_Items=All Items
AllIncidents.ALLExcel_Items=All Items
AllIncidents.exportString=Export:
AllProjects.pdfLabel=Export PDF
AllProjects.excelLabel:Export Excel
AllProjects.CurrentPdf_Page=Current Page
AllProjects.CurrentExcel_Page=Current Page
AllProjects.ALLPdf_Items=All Items
AllProjects.ALLExcel_Items=All Items
AllProjects.exportString=Export:
Articles.pdfLabel=Export PDF
Articles.excelLabel:Export Excel
Articles.CurrentPdf_Page=Current Page
Articles.CurrentExcel_Page=Current Page
Articles.ALLPdf_Items=All Items
Articles.ALLExcel_Items=All Items
Articles.exportString=Export:
ClientOrgUnits.pdfLabel=Export PDF
ClientOrgUnits.excelLabel:Export Excel
ClientOrgUnits.CurrentPdf_Page=Current Page
ClientOrgUnits.CurrentExcel_Page=Current Page
ClientOrgUnits.ALLPdf_Items=All Items
ClientOrgUnits.ALLExcel_Items=All Items
ClientOrgUnits.exportString=Export:
ClientSearch.pdfLabel=Export PDF
ClientSearch.excelLabel:Export Excel
ClientSearch.CurrentPdf_Page=Current Page
ClientSearch.CurrentExcel_Page=Current Page
ClientSearch.ALLPdf_Items=All Items
ClientSearch.ALLExcel_Items=All Items
ClientSearch.exportString=Export:
GroupContainer.pdfLabel=Export PDF
GroupContainer.excelLabel:Export Excel
GroupContainer.CurrentPdf_Page=Current Page
GroupContainer.CurrentExcel_Page=Current Page
GroupContainer.ALLPdf_Items=All Items
GroupContainer.ALLExcel_Items=All Items
GroupContainer.exportString=Export:
ItemSearch.pdfLabel=Export PDF
ItemSearch.excelLabel:Export Excel
ItemSearch.CurrentPdf_Page=Current Page
ItemSearch.CurrentExcel_Page=Current Page
ItemSearch.ALLPdf_Items=All Items
ItemSearch.ALLExcel_Items=All Items
ItemSearch.exportString=Export:
ItemTypeList.pdfLabel=Export PDF
ItemTypeList.excelLabel:Export Excel
ItemTypeList.CurrentPdf_Page=Current Page
ItemTypeList.CurrentExcel_Page=Current Page
ItemTypeList.ALLPdf_Items=All Items
ItemTypeList.ALLExcel_Items=All Items
ItemTypeList.exportString=Export:
Partners.pdfLabel=Export PDF
Partners.excelLabel:Export Excel
Partners.CurrentPdf_Page=Current Page
Partners.CurrentExcel_Page=Current Page
Partners.ALLPdf_Items=All Items
Partners.ALLExcel_Items=All Items
Partners.exportString=Export:
Teams.pdfLabel=Export PDF
Teams.excelLabel:Export Excel
Teams.CurrentPdf_Page=Current Page
Teams.CurrentExcel_Page=Current Page
Teams.ALLPdf_Items=All Items
Teams.ALLExcel_Items=All Items
Teams.exportString=Export:
Technicians.pdfLabel=Export PDF
Technicians.excelLabel:Export Excel
Technicians.pdfLabel=Export PDF
Technicians.excelLabel:Export Excel
Technicians.CurrentPdf_Page=Current Page
Technicians.CurrentExcel_Page=Current Page
Technicians.ALLPdf_Items=All Items
Technicians.ALLExcel_Items=All Items
Technicians.exportString=Export:
#MyAccount
MyAccount.notifyOn=Notify On
MyAccount.new=New
MyAccount.update=Update
MyAccount.escalation=Escalation
MyAccount.accountInfo=Account Information
MyAccount.vacation=Vacation
MyAccount.holidays=Holidays
MyAccount.onVacation=On Vacation
MyAccount.yes=Yes
MyAccount.no=No
MyAccount.schedule=Schedule
MyAccount.currentlyActive=Currently Active
MyAccount.done=Done
# Statics
MyAccount.PURPOSE=Purpose
MyAccount.START_DATE=Start Date
MyAccount.END_DATE=End Date
MyAccount.ACTIVE=Active
AddAttachmentPanel.closeToReturn=Attachment saved successfully. Close the current window to return.
LocaleContentEditor.Template[1].ClosedTechPrefix=Closed Technician Prefix
LocaleContentEditor.Template[1].ClosedTechTimeout=Closed Technician Timeout
LocaleContentEditor.Template[1].CloseTechRequest=Closed Technician Request
LocaleContentEditor.Template[1].CreateTechChange=Create Technician Change
LocaleContentEditor.Template[1].CreateTechIncident=Create Technician Incident
LocaleContentEditor.Template[1].CreateTechProblem=Create Technician Problem
LocaleContentEditor.Template[1].CreateTechServiceRequest=Create Technician Service
LocaleContentEditor.Template[1].NoteTechPrefix=Note Technician Prefix
AddAttachmentPanel.closeToReturn=Attachment saved successfully. Close the current window to return.
#Requests
RequestAddNote.closeToReturnSave=Note saved successfully. Close the current window to return.
RequestAddNote.closeToReturnDiscardDraft=Draft has been discarded. Close the current window to return.
RequestAddNote.discardDraft = Discard Draft
# Component Messages
RequestDescriptionPanel.description=Description
RequestDescriptionPanel.subject=Subject
RequestContainerRecentSidebar.description=Description
RequestContainerRecentSidebar.dueDate=Due Date
RequestSolution.requestIDSearch=ID Search
RequestSolution.requestFullSearch=Full Search
RequestSolution.enterValidId=Please enter a valid ID
RequestView.responseTo=Response to:
RequestView.takeOwnership=Assign to me
RequestView.assignments=Assignments
RequestView.itemNumber=Item Number
RequestView.addAttach=Add Attachment
RequestView.changeCustomer=Change Customer
RequestView.changeItem=Change Item
CustomerHome.statisticsString=Statistics
CustomerHome.currentrequestString=Current Requests
CustomerNews.alertString=Alerts
CustomerRequestNew.generictooltip=For information or support related to any Item or service
CustomerRequestNew.incidenttooltip=For any unplanned interruption or reduction in quality of an IT service or failure of an Item
CustomerRequestNew.servicetooltip=For information or advice or access to an IT Service
CustomerRequestNew.changetooltip=For addition, modification or removal of anything that could have an effect on IT services/Item
CustomerRequestNew.quickcalltooltip=For selecting pre-defined request templates
RequestContainer.attach=Attachments
RequestContainer.audit=Audit Trail
RequestContainer.impact=Impact
RequestContainer.note=Notes
AssetImport.invalidNotes=Invalid Description field, Records {0} not imported.
ZenworksAmieConfigList.syncInProgress=Selected configuration (id:{0}) is importing items now. Starting a migrate at this time might cause conflict with the data that is being imported. You can initiate to migrate the configuration on completion of Item import.
######################################
### 7.2 Changes ###
######################################
upload=Upload
ArticleEditor.item=Items
ArticleEditor.ITEM_NUMBER=Item No.
ArticleEditor.ITEM_TYPE=Item Type
ArticleEditor.findItem=Find Item
ArticleEditor.itemNo=Item No.
ArticleEditor.all=All
ArticleEditor.orgUnit=Org. Unit
ArticleEditor.orgUnits=Customers by Org. Unit
ArticleEditor.alreadyAssignedItem=Item {0} is already assigned to this Article.
ArticleEditor.noItemTypesRemain=At least one Item Type OR Item must be assigned to this Article.
ArticleEditor.infoItemorItemTypeRequired=Please select at least one Item Type or Item.
ArticleEditor.noGlobalItemsDefined=No global items found.
ArticleEditor.alreadyOwner=Org unit {0} is already assigned to this Article.
ArticleEditor.confirmRemoveOrgUnit=Do you really want to remove this Org Unit?
ArticleEditor.removeOrg=Remove Org. Unit
ArticleSearch.itemType=Item Type/Item Number
ZenworksSetupManager.cfgModeAuto=Certificates between Micro Focus Service Desk and ZENworks are exchanged automatically after providing Micro Focus Service Desk server address in ZENworks Control Center.
Note: Automatic configuration is applicable for ZENworks 11.2.3 and higher versions only.
ZenworksSetupManager.appStore=App Store
AssetMgmtSystemConnectionSetup.importOwnership=Import Ownership
AssetMgmtSystemConnectionSetup.importOwnershipYes=Yes
AssetMgmtSystemConnectionSetup.importOwnershipNo=No
CategoryEdit.reconField=Reconcile Based On
CategoryEdit.cusFieldPopNoSel=[None]
ClientSearch.external=Micro Focus Service Desk
CustomizeBanners.resolution=(500 x 60)
CustomerForums.message=Welcome to our online Support Forums. These forums provide an active user community from around the world. This is a great resource to ask questions and find answers to questions from other users.
CustomerHome.selfHelpMessage=You have pending survey(s).
CustomerItems.message=Review the current catalog of Items available for creating requests.
CustomerOutages.message=Below is a list of known outages which are currently being worked on by our technicians.
CustomerRequests.message=Use the requests area to manage and communicate directly with the service desk. Raise new or append to existing requests using the menu options. You may also search historical requests using advanced search parameters.
CustomerRequestNewQuickCall.zenworksBundleQuickCall=ZENworks Bundle Quick Call
CustomerSurvey.message=Please help us improve our service delivery by completing the available surveys below.
DatabaseConnectionSetup.preUpgradeWarning=Before upgrading to {0}
1. Be sure to have backed up your database.
2. Ensure your operating system is set to the default locale used for Micro Focus Service Desk
Click upgrade when ready
(This may take several minutes)
ForumsBrowse.login=Login
ItemAttachments.cancel=Cancel
ItemAttachments.upload=Upload
ItemSearch.firstName=First Name
ItemSearch.userName=User Name
KnowledgeSearch.login=Login
LoginPage.login=Sign in
LoginPage.widget=Create Request
LoginPage.quickrequest=Quick Request
LoginPage.selfServicesString=KNOWLEDGE BASE
LoginPage.surveysString=SURVEYS
LoginPage.forumsString=FORUMS
LoginPage.outagesString=OUTAGES
LoginPage.plannedOutagesString=PLANNED OUTAGES
LoginPage.alertString=ALERTS
LoginPage.quickRequestString=QUICK REQUEST
LoginPage.loginWithString=Login with:
Outages.login=Login
PasswordQuestion.QUESTION_BROTHER_BIRTH=What is your youngest brother's birthday month and year? (e.g., January 1900)
PasswordQuestion.QUESTION_SIBLING_BIRTH=What is your oldest sibling's birthday month and year? (e.g., January 1900)
PlannedOutages.login=Login
PrivilegesCustomers.notifyField=Show Notify Field
PrivilegesSystem.publicRequests=Public Requests
PrivilegesSystem.telemetry=Telemetry
PrivilegesSystem.mandatoryProductData=Mandatory Product Data
PrivilegesSystem.gatherConfigurationData=Gather Configuration Data
PrivilegesSystem.gatherFeatureUsageData=Gather Feature Usage Data
PrivilegesTechnicians.createQuickRequest=Create Quick Request
PublicAlerts.login=Login
PublicSurvey.login=Login
QuickCallEditor.quickcallsetting=Quick Call
QuickCallEditor.quickcalltype=Type
QuickCallEditor.Generic=Generic
QuickCallEditor.ZENworks_Bundle=ZENworks Bundle
QuickCallEditor.zenworksbundle=ZENworks Bundle
QuickCallEditor.quickcallassignmentworkflow=Bundle Assignment Status
# Bundle Assignment through Quick Call
QuickCallEditor.desktop=Desktop
QuickCallEditor.applicationwindow=Application Window
QuickCallEditor.startmenu=Start Menu
QuickCallEditor.quicklaunch=Quick Launch
QuickCallEditor.systemtray=System Tray
QuickCallEditor.bundleassignment=Specify Bundle Shortcut Location
QuickCallEditor.yes=Yes
QuickCallEditor.no=No
QuickCallEditor.bundlelocationtooltip=Use the Shortcut Location to specify the locations on the managed device to display the ZENworks bundle icon
ServiceLevelTime.message=This list contains all your relevant support contracts. Selecting a contract will allow you to view the activities that have occurred under that contract.
SsoSetupManager.keyshieldsso=KeyShield SSO
#=======================#
# KeyShield SSO Setup #
#=======================#
KeyShieldSsoSetup.keyshieldsso=KeyShield SSO
KeyShieldSsoSetup.enablekeyshieldsso=Enable KeyShield SSO
KeyShieldSsoSetup.settings=Settings
KeyShieldSsoSetup.keyshieldServerUrl=KeyShield Server URL
KeyShieldSsoSetup.keyshieldAPIKey=API Authorization Key
KeyShieldSsoSetup.urlRequired=KeyShield Server URL is required
KeyShieldSsoSetup.keyRequired=API Authorization Key is required
WizardContainer.step1sub1=This page contains the most commonly modified Technician Privileges. Unlike Supervisors who have access to all areas of Micro Focus Service Desk, User's with the Technician role have a limited view and their own set of preferences.
WizardContainer.step2sub1=Micro Focus Service Desk allows an Administrator to connect to a Directory Server for user authentication purposes. This removes the need to create user accounts as it allows Micro Focus Service Desk to synchronize user accounts and access levels with an existing Directory Server. It has the added benefit of allowing the Administrator to work with existing infrastructure.
WizardContainer.step2sub2=Please note your LDAP/ADS Server must have the Micro Focus Service Desk Groups added before proceeding.
KbaValidator.selectItemType=Please select at least one Item Type or Item
DashboardAdmin.notLoggedIn=Please login to Micro Focus Service Desk to access dashboard content
DashboardAdmin.widTitleGenericRequest=Generic Request
DashboardAdmin.widTitleGenericRequestDes=Use to create Generic Request
DashboardReportData.notLoggedIn=Please login to Micro Focus Service Desk to access dashboard content
DashboardWidgetData.notLoggedIn=Please login to Micro Focus Service Desk to access dashboard content
PriorityType.1_COLOR=
PriorityType.2_COLOR=
PriorityType.3_COLOR=
PriorityType.4_COLOR=
ListViewUtils.ITEM_CHILD_RELATIONSHIPS=Child(of) R'Ships
ListViewUtils.ITEM_PARENT_RELATIONSHIPS=Parent(of) R'Ships
ListViewUtils.ITEM_DESCRIPTION=Item Description
ListViewUtils.ITEM_PARENT=Parent
Widget.attachments=Attachments
Widget.cancel=Cancel
Widget.upload=Upload
Widget.publicRequest=Service Desk | Micro Focus
PublicWidget.home=Home
PublicWidget.recentArticles=Recent Articles
PublicWidget.title=Service & Support
PublicWidget.attachments=Attachments
PublicWidget.cancel=Cancel
PublicWidget.upload=Upload
PublicWidget.subject=Subject
PublicWidget.description=Description
PublicWidget.requestType=Request Type
PublicWidget.newIncident=Incident
PublicWidget.newChange=Change
PublicWidget.newRequest=Service
PublicWidget.login=Login
PublicWidget.request=New Request
PublicWidget.fieldsEmpty=Please ensure that all fields are completed before creating.
PublicWidget.noUser=Sorry we could not find a matching user in our system. Please ensure you have registered first.
PublicWidget.success=Thank you for submitting a new request. You should receive an email confirmation with your request number via email. A Technician will be contacting you shortly.
PublicWidget.requestDetail=Welcome to our online support system. Use this form to create a new request for information or support related to any item or service.
PublicWidget.publicRequest=Service Desk | Micro Focus
PublicRequest.home=Home
PublicRequest.recentArticles=Recent Articles
PublicRequest.title=Quick Request
PublicRequest.attachments=Attachments
PublicRequest.cancel=Cancel
PublicRequest.upload=Upload
PublicRequest.subject=Subject
PublicRequest.description=Description
PublicRequest.requestType=Request Type
PublicRequest.newIncident=Incident
PublicRequest.newChange=Change
PublicRequest.newRequest=Service
PublicRequest.login=Login
PublicRequest.request=New Request
PublicRequest.fieldsEmpty=Please ensure that all fields are completed before creating.
PublicRequest.noUser=Sorry we could not find a matching user in our system. Please ensure you have registered first.
PublicRequest.success=Thank you for submitting a new request. You should receive an email confirmation with your request number via email. A Technician will be contacting you shortly.
PublicRequest.requestDetail=Welcome to our online support system. Use this form to create a new request for information or support related to any item or service.
PublicRequest.publicRequest=Service & Support
PublicRequest.noProcessesAssigned=You need to have at least one process assigned in order to create a request.
Contact your system administrator.
Template[1].Signature=----------------------------
Micro Focus Service Desk