2.0 Database Requirements

ZENworks includes an embedded Sybase SQL Anywhere database that you can use. You can also use your own database, referred to as an external database. If you choose to use an external database, it must meet the following requirements:



Database Version

Microsoft SQL Server 2008 R2 (and latest SP)

Microsoft SQL Server 2008 SP2 (and latest SP)

Microsoft SQL Server 2012 (and latest SP)

Microsoft SQL Server 2014 (and latest SP)

Sybase SQL Anywhere 12

Oracle Standard and Enterprise Edition (with or without partitioning). For information about partitioning, see Oracle Enterprise with Partitioning.

Oracle Real Application Clusters (Oracle RAC)

Database Server Hostname

The database server hostname must be resolvable by the Domain Name Server Service.

TCP Ports

The server must allow Primary Server communication on the database port. For MS SQL, ensure that you configure static ports for the database server.

Default Ports:

  • 1433 for MS SQL

  • 2638 for Sybase SQL

  • 2639 for Audit Sybase DB

  • 1521 for Oracle

You can change the default port number if there is a conflict. However, you must ensure that the port is opened for the Primary Server to talk to the database.

UDP Ports

1434 for MS SQL (if ZENworks uses named instance of the database)

WAN Consideration

Primary Servers and the ZENworks database must reside on the same network segment. Primary Servers cannot write across a WAN to the ZENworks database.

Default Character Set

For Sybase, the UTF-8 character set is required.

For MS SQL, ZENworks does not require any specific character set. ZENworks supports all character sets supported by MS SQL.

For Oracle, the NLS_CHARACTERSET parameter must be set to AL32UTF8, and the NLS_NCHAR_CHARACTERSET parameter must be set to AL16UTF16.


ZENworks is not supported with a case-sensitive instance of the MS SQL database. Therefore, you must ensure that the database is case insensitive before setting it up.

Database User

Ensure that there is no restriction for the ZENworks database user to connect to a remote database.

For example, if the ZENworks database user is an Active Directory user, ensure that the Active Directory policies allow the user to connect to a remote database.