Before upgrading a Satellite Server or managed device from ZENworks Configuration Management 10.3.4 to ZENworks 11 SP3, you must complete the following tasks:
Ensure that the device meets the minimum system requirements for ZENworks 11 SP3.
For more information on managed device requirements, see ZENworks 11 SP3 System Requirements
.
Ensure that the Microsoft .NET 4.0 SP1 or later framework and its latest updates are installed and running on the device.
Ensure that the Windows Installer 4.5 or later version is installed.
(Conditional) If you are upgrading from ZENworks Configuration Management 10.3.4 to ZENworks 11, ensure that the ZENworks Endpoint Security Management client is not installed on the device. If the client is installed on the device, you must uninstall it before upgrading the device to ZENworks 11 SP3.
Ensure that all the Primary Servers in the zone have been upgraded to ZENworks 11 SP3.
If you choose to deploy the System Update in stages, ensure that the stage that you create contains at least one stage member (an individual device and a group that contain devices).
If you have a Windows Vista managed device that has ZENworks 10 Configuration Management SP3 (10.3.4) registered to a ZENworks 11 SP3 Primary Server, the managed device fails to contact the server after you upgrade the server to ZENworks 11 SP3. To reconnect the managed device with the ZENworks 11 SP3 Primary Server, do one of the following:
Option 1: First upgrade the managed device to ZENworks 11 SP2, then to 11 SP3.
Option 2: If you do not want to upgrade the managed device to ZENworks 11 SP3, unregister the device from the ZENworks 10 Configuration Management SP3 zone and manually register it to the ZENworks 11 SP3 Primary Server by using the zac reg command.