10.1 Coexisting with the ZENworks Desktop Management Agent

This section applies only if you want to deploy the ZENworks Adaptive Agent to devices that have the traditional ZENworks Desktop Agent installed. The traditional ZENworks Desktop Agent is included with ZENworks 7 Desktop Management.

The ZENworks Adaptive Agent and the traditional ZENworks Desktop Agent can coexist on the same device, but only to support the use of ZENworks 11 SP4 Asset Management or ZENworks 11 SP4 Patch Management with traditional ZENworks Desktop Management. ZENworks 11 SP4 Configuration Management cannot be used on the same device as traditional ZENworks Desktop Management.

When Configuration Management is activated in your Management Zone, either through a full license or an evaluation license, the following Adaptive Agent features are available for installation:

  • Bundle Management

  • Image Management

  • Policy Management

  • Remote Management

  • User Management

The Bundle Management, Image Management, and User Management features overlap with the ZENworks Desktop Management features. Therefore, when you deploy the Adaptive Agent to a device that has the traditional ZENworks Desktop Agent installed, if you install any of these three feature modules (Bundle, Image, or User Management), the Adaptive Agent removes the ZENworks Desktop Agent before installing the features.

During deployment, the pre-agent is installed first. It then contacts the ZENworks Management Zone to identify which Adaptive Agent features should be installed. If the Bundle Management, Image, Management, or User Management features are selected to be installed, the pre-agent uninstalls the ZENworks Desktop Agent before installing the features. If the pre-agent is unable to contact the server, it stops installation of the Adaptive Agent and does not uninstall the traditional ZENworks Desktop Agent.