5.1 Preparing the ZENworks 11 SP4 Server to Manage ZENworks Configuration Management 10.3.4 Managed Devices

A ZENworks 11 server is compatible with ZENworks Configuration Management 10.3.x managed devices. However, a newly installed ZENworks 11 server cannot provide component management functionality to ZENworks 10.3.x managed devices communicating with it unless these steps are taken.

  1. Copy the following files from a ZENworks 10.3.x server or a system updated ZENworks 11 server in the zone and replace them at the respective location of the newly installed ZENworks 11 server.

On Linux:

/opt/novell/zenworks/install/downloads/novell-*.msi

/opt/novell/zenworks/install/downloads/novell-*.msi.superceded

On Windows:

%ZENWORKS_HOME%\install\downloads\novell-*.msi

%ZENWORKS_HOME%\install\downloads\novell-*.msi.superceded

Location where the files must be copied on the newly installed ZENworks 11 server:

On Linux:

/opt/novell/zenworks/install/downloads/

/opt/novell/zenworks/install/downloads/

On Windows:

%ZENWORKS_HOME%\install\downloads\

%ZENWORKS_HOME%\install\downloads\

NOTE:On Linux, ensure all the copied files have zenworks:zenworks ownership. To set the appropriate ownership for these files, use the following commands:

chown zenworks:zenworks /opt/novell/zenworks/install/downloads/novell-*.msi

chown zenworks:zenworks /opt/novell/zenworks/install/downloads/novell-*.msi.superceded