10.4 Assigning a Mobile Email Policy

Most mobile policies can be assigned to users or devices. User-assigned policies apply to all devices that the user enrolls. Device-assigned policies apply only to the assigned device.

In addition to assigning policies directly to users and devices, you can assign policies to user groups, user folders, device groups, and device folders. Each member of the group or folder receives the assignment.

NOTE:If a Mobile Email Policy is not assigned to a user or a device that has just enrolled to the ZENworks Management Zone or if the Mobile Email policy is unassigned from an already enrolled device, then the user receives an email stating that corporate emails cannot be sent or received on the device. You can edit the contents of this email in ZENworks Control Center by navigating to ActiveSync > Mobile Management > Email Notifications. Click the relevant email and edit its contents.

10.4.1 Procedure

  1. On the Getting Started with Mobile Management page, click Assign Policy. To assign the policy to users, from the Policies list, select the check box in front of the policy and then click Action > Assign to User. To assign the policy to devices, from the Policies list, select the check box in front of the policy and then click Action > Assign to Device to assign the policy to devices.

  2. In the Select Object dialog box, browse for and select the users or devices to whom you want to assign the policy, click OK to add them to the list, then click Next.

  3. If the policy is assigned to a device, then Policy Conflict Resolution page is displayed. In this page you can set the precedence for device-associated policies and user-associated policies for resolving conflicts that arise when policies of the same type are associated to both devices and users. Define any of the following and click Next:

    • User Precedence: User-associated policy will override the device-associated policy. Select this option to apply policies that are associated to the users first, and then to the devices.

    • Device Precedence: Device-associated policy will override the user-associated policy. Select this option to apply policies that are associated to the devices first, and then to the users.

    • Device Only: Select this option to apply policies that are associated to devices alone.

    • User Only: Select this option to apply policies that are associated to users alone.

  4. Review the summary page and click Finish to complete the assignment.