Viewing Diagnostic Information for a Managed Workstation

You can view diagnostic information that will help you analyze problems at the managed workstation.

IMPORTANT:  If you have not installed the Novell^® Client^TM on the managed workstation, you cannot view the information about NetWare Connections, Novell Client, Network Drives, Network Open files, and Print Capture.

To view diagnostic information:

1. Right-click the managed workstation from the management console.

2. Click Actions > Diagnostics.

   1. To view the Windows Memory window, expand the Diagnostics folder > Operating System folder > Memory folder, then click Windows Memory.

      For more information, see Windows Memory Information.

   2. To view the Environment window, expand the Diagnostics folder > Operating System folder, then click Environment.

      For more information, see Environment Information.

   3. To view the Event Log window, expand the Diagnostics folder > Operating System folder, then click Event Log > Security, System, or Application.

      Click an event row in the Event Log table to view a description of the event.

      For more information, see Event Log Information.

   4. To view the Device Drivers window, expand the Diagnostics folder > Operating System folder, then click Device Drivers.

      For more information, see Device Drivers Information.

   5. To view the Services window, expand the Diagnostics folder > Operating System folder, then click Services.

      For more information, see Services Information.

   6. To view the Services window, expand the Diagnostics folder > Operating System folder, then click WIN32 Processes.

      For more information, see WIN32 Process Information .

   7. To view the Services window, expand the Diagnostics folder > Operating System folder, then click WIN32 Modules.

      For more information, see WIN32 Modules Information.

   8. To view the NetWare Connections window, expand the Diagnostics folder > Network folder, then click NetWare Connections.

      For more information, see NetWare Connections Information.

   9. To view the Novell Client window, expand the Diagnostics folder > Network folder, then click Novell Client.

      For more information, see Novell Client Information.

   10. To view the Network Protocols window, expand the Diagnostics folder > Network folder, then click Network Protocols.

       For more information, see Network Protocols Information.

   11. To view the Name Space Providers window, expand the Diagnostics folder > Network folder, then click Name Space Providers.

       For more information, see Name Space Providers Information.

   12. To view the Network Drives window, expand the Diagnostics folder > Network folder, then click Network Drives.

       For more information, see Network Drives Information.

   13. To view the Network Open Files window, expand the Diagnostics folder > Network folder, then click Network Open Files.

       For more information, see Network Open Files Information

   14. To view the Print Capture window, expand the Diagnostics folder > Network folder, then click Print Capture.

       For more information, see Print Capture Information.

You can use the Edit menu options to copy all or selected diagnostic information from the diagnostics window to a text editor for later analysis.