819: Unable to create the configuration property file on the server server_name

Source:  ZENworks Desktop Management; Workstation Inventory installation on NetWare or Windows servers

Severity:  Critical

Explanation:  The Installation program creates the Inventoryserver_installationpath\zenworks\inv\server\ wminv\properties\config.properties file with the following entries:

NDSTree=Novell_eDirectory_tree_name
InventoryServiceDN=DN_of_Inventory_Service_object
SingletonPort=65433
StoreRolledupAuditData=false
LDAPServer=DNS_name_of_the_Inventory_server
LDAPPort=LDAP_port_number

This error occurs if the Installation program is unable to create the config.properties file. Consequently, the Inventory services will not be up.

Possible Cause:  An input-output error occurred while creating the config.properties file.

Action:  Follow these steps:

1. (Conditional) If config.properties does not exists, manually create the file in the Inventoryserver_installationpath\zenworks\inv\server\wminv\properties directory.

2. Add the following entries:

   NDSTree=Novell_eDirectory_tree_name
   InventoryServiceDN=DN_of_Inventory_Service_object
   SingletonPort=65433
   StoreRolledupAuditData=false
   LDAPServer=DNS_name_of_the_Inventory_server
   LDAPPort=LDAP_port_number