2708: Unable to assign rights to the directory directory_name on server server_name

Source:  ZENworks Server Management; Server Inventory installation on Windows servers

Severity:  Critical

Explanation:  The Installation program was unable to assign rights to scandir or dictdir directories.

Possible Cause:  You have not logged into the Windows server as an administrator or with the equivalent administrator rights.

Action:  Ensure that you have logged into to the Windows server as an administrator or with the equivalent administrator rights. See Installation User Rights.

Possible Cause:  The installation program is not running from a Windows workstation or server.

Action:  Ensure that the recommended installation workstation requirements for Windows workstation or server are met. See Installation-Specific Machine Requirements.

Action:   Ensure that the network is up and running.

Action:  Do the following:

1. Stop the Inventory service.

2. Assign rights to scandir or dictdir directories.

   • Scandir: Share the inventory_installation_drive\zenworks\inv\scandir directory as "ScanDir", and assign the Create rights to everyone.

   • Dictdir: Share the inventory_installation_drive\zenworks\inv\dictdir directory as "DictDir", and assign the Full rights to everyone.

3. Start the Inventory service.

Action:  If the problem persists, contact Novell Support.