2017: Unable to get the MAC Address of this server

Source:  ZENworks Server Management; Server Inventory; Inventory scanner on Windows servers

Severity:  Critical

Explanation:  An error occurred in the scanning procedure. The inventory scan results are not available.

Action:  Check network support of the inventoried server and ensure that the server is able to ping remote servers.

Action:  Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.