2026: Unable to read the internal .str filename from the persistent store

Source:  ZENworks Server Management; Server Inventory; Inventory scanner on Windows servers

Severity:  Critical

Possible Cause:  The scanner is unable to read its internal references from root_directory:\invscan\guid.zfs because the file might have been tampered with.

Action:  Do the following:

  1. Delete the root_directory:\invscan\guid.zfs file, where root_directory is the drive where Windows is installed.

  2. Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.