Source: ZENworks Server Management; Server Inventory; Inventory scanner on NetWare servers
Severity: Critical
Explanation: An error occurred while scanning software inventory information.
Action: Do the following:
Stop the ZENworks service by entering exit at the ZENworks Server Management console prompt.
Stop the current instance of the Inventory Agent by executing sys:\system\invagentstop.ncf.
Start the ZENworks service by entering sys:\zenworks\zfs at the server console prompt.
Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.