B.4 Installing Desktop Management Components

To install ZENworks Desktop Management in a network configured with Novell Cluster Services:

  1. From a network workstation configured with the proper Novell Client, log in as Admin to the directory tree where your cluster resides.

    IMPORTANT:Make sure that this workstation and all other administrative workstations are not running ConsoleOne while the ZENworks Desktop Management installation is running.

  2. Select a Windows 2000/XP workstation (or a Windows 2000/2003 server) to run the Desktop Management Server installation program. The workstation or server must meet the requirements for an installing workstation. For details, see Prerequisites for the Workstation Running the Installation.

  3. At the installing workstation, insert the Novell ZENworks 7 Desktop Management CD.

    The winsetup.exe program autoruns. If it does not autorun, launch it from the root of the CD.

    The opening page of the ZENworks installation program, showing the general installation options. The Desktop Management option is selected.
  4. Click Desktop Management to display a page with options to install in various languages.

  5. Click English to display a page with Desktop Management installation options.

    The ZENworks Desktop Management page of the ZENworks Installation Wizard. The page includes options for Schema Extensions and Product Licensing, Dekstop Management Services, Middle Tier Server, Desktop Management Agents, and Documentation.
  6. On the first Installation page, read the details about running the installation program, then click Next.

  7. Read the License agreement, then click Accept if you agree with the terms of the License Agreement.

    If you do not agree with the terms of the license agreement, do not install the software.

  8. On the Installation Requirements page, read the requirements for installing the Desktop Management Server, make sure that the server where you plan to install meets the listed requirements, then click Next.

  9. On the Tree Selection page, type or browse to the name of the Novell eDirectory™ tree where you want to install the Desktop Management Server. If you have not already extended the schema for this installation (see Step 1), select Extend eDirectory Schema to extend the schema on the tree where you will be installing the ZENworks Desktop Management Server, then click Next.

    NOTE:You cannot install the ZENworks Desktop Management Server on multiple trees at the same time.

    The Tree Selection page of the ZENworks Desktop Management Server Installation wizard.

    You need to extend the schema on a tree only once. You can authenticate to a tree by clicking the Login button and entering a user ID and password with the appropriate rights.

  10. On the ZENworks Desktop Management Licensing page, specify the license code that was e-mailed to you as part of the SmartCert product registration package, then click Finish.

    The ZENworks Desktop Management Licensing page of the Desktop Management Server Installation Wizard.

    If you do not enter a license code on this page, the wizard considers this installation of ZENworks Desktop Management to be an evaluation version. If you install for an evaluation, you are periodically reminded to license the product. After 90 days, the product evaluation version no longer functions.

  11. On the Server Selection page, click Add Servers to browse to the Virtual Server object where you want to install Desktop Management Server software.

    The Server Selection page of the ZENworks Desktop Management Server Installation Wizard.
  12. In the Add Servers dialog box, you can list the virtual servers by their eDirectory tree names. You can select virtual servers only from the tree you selected previously.

    The Add Servers dialog box with the Virtual Server object visible in the tree structure.

    To install to a Virtual Server object, choose eDirectory Trees, browse to and click the name of the Virtual Server object that you want to install to, click the right-arrow button to move the selected Virtual Server object to the Selected Servers list, then click OK.

    The Add Servers dialog box showing the Virtual Server object added to the Selected Servers list.

    IMPORTANT:When you select the Virtual Server object, do not select an individual cluster node server that an object belongs to. The installation program detects the Virtual Server objects for you. You can also select non-clustered servers when you are installing to a cluster.

  13. On the now-populated Server Selection page, you can further specify the Desktop Management services you want to install on the cluster, then click Next to save your settings.

    The Server Selection page of the ZENworks Desktop Management Services Installation Wizard. The available Desktop Management components are listed as installation options.

    The list of services includes the following:

    Local Workstation: Even though the ConsoleOne 1.3.6 installation program lets you install ConsoleOne files to a local hard drive, that installation does not include the Desktop Management Services snap-ins.

    If you want, you can install Desktop Management Services snap-ins to your local workstation by selecting the Desktop Management Service Snap-ins option under the Local Workstation name. ConsoleOne must be installed on the workstation before the snap-ins can be added.

    Desktop Management Services: Desktop Management Services (collectively referred to as the “Desktop Management Server”) are commonly used files and programs that enable the configuration and distribution of workstation applications and policies. These services provide automatic management of Windows applications, user and workstation configurations, processes, and behaviors.

    • Application Management: Select this option to install software that enables the automated distribution, healing, and tracking of applications, updates, and patches.

    • Workstation Management Common Components: Select this option to install workstation-resident modules that are used to authenticate the user to the workstation and network, and used to transfer configuration information to and from eDirectory.

    • Remote Management: ZENworks 7 Desktop Management does not support this component for installation on a Virtual Server object.

    Additional Options: If you want to customize your deployment of Desktop Management Services, there are a number of services to choose from, each with specialized purpose.

    • Desktop Management Database: Select this option if you want to install a network database to be used by the Novell Application Launcher™ as a repository for data about application events (install, launch, cache, and so forth) that have occurred.

    • Inventory Database: Select this option if you want to install a network database to be used by Workstation Inventory as a repository for hardware and software inventory information collected from inventoried workstations.

      IMPORTANT:If you want to use the Inventory database with an existing Oracle or MS SQL setup, do not select this option during the Server Inventory installation. Follow the steps in the Novell ZENworks 7 Desktop Management Administration Guide.

    • Inventory Server: Select this option if you want to install files and programs to enable the gathering and viewing of hardware and software inventory information for managed workstations.

      If the selected servers have the Server Inventory component of ZENworks for Servers 3.0.2 or earlier installed, you must upgrade the component to ZENworks 7 Server Management. For more information about upgrading to Server Management, see Server Inventory in Upgrade in the Novell ZENworks 7 Server Management Installation Guide.

    • Inventory Proxy Server: Select this option if you want to install a proxy service that enables the roll-up of inventory scan data to an Inventory server located across a network firewall. Make sure that the selected servers do not have the ZENworks for Servers 3.0.2 (or earlier) Inventory component already installed.

    • Imaging Server: Select this option if you want to install a Linux imaging environment to be used to create, store, send, or restore workstation image files to a workstation.

    • PXE Server: Select this option if you want to install Preboot Execution Environment (PXE) protocols and programs to be used by the server to communicate with a PXE-enabled workstation and to enable sending imaging tasks to that workstation.

      NOTE:When you install Preboot Services, one of the components that is installed is the Proxy DHCP server. If the standard DHCP server is on the same server where you are installing the Proxy DHCP server, you must set option tag 60 in DHCP services.

    • Workstation Import/Removal Server: Select this option if you want to install files and programs that add workstation objects into eDirectory (or remove those already added), where they can be managed to receive applications or computer settings.

    • Desktop Management Services Snap-Ins: Select this option if you want to install additions to ConsoleOne to enable you to launch Desktop Management tools and utilities, to view Desktop Management object property pages in eDirectory, and to browse and configure those objects.

    If you run the installation program again after the initial installation (for example, during an upgrade or when you add additional ZENworks components), some check boxes in the list might have a grey background, even though the check box is selected. This indicates that a component in this general category was not selected in a prior installation and can be installed now. You can expand the structure to display the list of components in a category, then you can select the check box of the component you want to install.

    Also during a subsequent installation, you might see a grey-shaded item and label text in the component structure. This indicates that the component was previously installed. You need to double-click an item to deselect it as a component to reinstall. Deselecting does not mean that the item will be uninstalled. When a check box is selected, the installation program overwrites the old component.

  14. (Optional) The Prerequisites Check check box is selected by default. Retain the selection if you want the installation program to verify that the Virtual Server object meets the installation requirements for ZENworks Desktop Management Services. The installation program checks the version of the object's network operating system (including any required service or support packs), the presence and version of the Novell Client (4.9 SP1) on the installing workstation, the presence and version of ConsoleOne (1.3.6), and the version of the JVM (1.4.1) on the Virtual Server object.

    If the server operating system and support/service packs are not the correct version, the installation displays a warning message, but can continue. If other requirements are not met, the installation displays a warning and does not continue until the required software is installed and detected.

  15. Click Next.

  16. (Optional) The File Installation Location page is displayed if you choose to install Workstation Inventory or Remote Management.

    The File Installation Location page.
    1. Select one or more target servers in the Selected Servers list, then browse for or enter the cluster-shared volume where you want the Workstation Inventory or Remote Management files to be installed.

      If a previous installation of ZENworks 7 Workstation Inventory or Remote Management component is detected on the machine, the existing path is displayed and dimmed. The current installation installs all the files in the same path.

    2. Click Next.

  17. (Optional) The Database Location Installation page is displayed if you choose to install the Inventory database or the Desktop Management database.

    1. Select a previously designated NetWare cluster server in the left pane.

    2. In the Database Path field, browse for or type in the name of the cluster-shared volume where the database file will be installed.

      You can provide a different volume for each database server. For example, the volume names might be different on your various NetWare cluster servers. However, you cannot have multiple instances of the database files on the same server, because you can run only one instance of the database engine per server. For NetWare cluster servers, this path cannot include extended or double-byte characters.

    3. Click Next.

  18. (Optional) The Inventory Standalone Configuration page is displayed if you choose to install the Inventory Server and the Inventory Database on the same NetWare cluster server.

    The Inventory Standalone Configuration page.

    If you want the installation program to automatically create the Server Package and the Database Location policy within the Server Package, and to start the Inventory Service on the server, configure the following settings on the Inventory Standalone Configuration page:

    1. Select the Configure Standalone check box.

    2. Select the server or servers that you want to point to a common Database Location Search Policy.

    3. Type the name or browse to the tree container where you want to create and configure the Server Package containing this policy.

    4. Click Next.

  19. (Optional) On the Inventory Proxy Service Configuration page, select the NetWare cluster server or servers with a port you want to designate to allow XMLRPC requests to pass through to the Inventory Proxy service; then, in the Proxy Port field, designate the port you want to use.

    You can configure the same port number for all servers by selecting all of them, or you can define the values individually by selecting the servers one at a time. If you want to change the Port 65000 default, specify a value between 0 and 65535. Ensure that the port number is not used by other services on the server.

  20. Click Next to display the Summary page.

    The Installation Summary page.
  21. On the Summary page, review the list of components and their parts that are to be installed. If the summary is correct, click Finish to launch the installation program.

  22. In ConsoleOne, select the tree where you installed the Desktop Management Server software, then right-click the LDAP Group > click Properties > General > select Allow Clear Text Passwords.

    If you use ConsoleOne 1.3.6, Require TLS For Simple Binds With Password must be deselected in the LDAP Group Object for each server acting as the Authentication Domain for a ZENworks Middle Tier Server. If you need to set this parameter after you have installed the Desktop Management Server, make sure you reboot the ZENworks Middle Tier Server after you change the setting.

    If you are installing to Windows servers in an Active Directory domain, configure the LDAP group object for servers that are to be used as Authentication Domains to use an alternate port number, because Active Directory will use ports 389 and 636.

    If you have already installed the ZENworks Middle Tier Server, you need to reset it so that it recognizes the change to LDAP clear text passwords at the Desktop Management Server. You can do this by rebooting the server.