Novell ZENworks 7 Desktop Management Installation Guide

Novell ZENworks 7 Desktop Management Installation Guide

What Is ZENworks Desktop Management?

Automatic Workstation Import and Removal

Workstation Management

Application Management

Workstation Imaging

Remote Management

Workstation Inventory

Sybase

Prerequisites for the Workstation Running the Installation

Prerequisites for Installing the ZENworks Desktop Management Server

Desktop Management Server Hardware Requirements

Desktop Management Server Software Requirements

Desktop Management Server Installation Prerequisites

Preparing a Linux Server for ZENworks Functions

Configuring a Linux Server for ZENworks File Access

Preparing the Linux Inventory Server

Prerequisites for Installing the ZENworks Middle Tier Server

ZENworks Middle Tier Server Limitations

ZENworks Middle Tier Server Hardware Requirements

ZENworks Middle Tier Server Software Requirements

Configuring Ports for the Middle Tier Web Server and the Desktop Management Agent

Optimizing the Apache Web Server for the Middle Tier Server

User Workstation Requirements

Supported Workstation Platforms and Devices

User Workstation Hardware Requirements

User Workstation Software Requirements

Preparing the Administration Workstation or Server

Installing the Novell Client

Installing ConsoleOne

Installing the ConsoleOne Snap-ins

Platform Support for the Desktop Management Infrastructure

Tested Windows and NetWare Server Platform Combinations

Tested Linux and Other Server Platform Combinations for ZENworks 7

Additional Linux and Other Server Platform Combinations Tested for SP1

Supported Virtual Environments

Supported Workstation Platforms and Devices

Windows-Based Installation

Installing the ZENworks Desktop Management Server

Desktop Management Server Installation Procedure

SP1 Desktop Management Server Installation

Checking the Installation

Installing the ZENworks Middle Tier Server

ZENworks Middle Tier Server Installation Procedure

SP1 Middle Tier Server Installation Procedure

Required Rights for the Middle Tier Proxy User Account and the NSAdmin Utility

Editing Autoexec.ncf on a NetWare 6 ZENworks Middle Tier Server

Checking the Installation

Installing the Desktop Management Server and the Middle Tier Server on the Same Machine

Installing Desktop Management Services to a Single NetWare Server

Installing the Components to a Single Windows 2000 Server

Checking the Installation

Installing and Configuring the Desktop Management Agent

Installation Prerequisites

Manually Installing the Desktop Management Agent

Using the Novell Application Launcher to Distribute and Install the Desktop Management Agent

Distributing the Agent Using the Application Launcher Plug-In

Using the Desktop Management Agent Distributor to Deploy the Agent to Workstations in a Microsoft Domain

Using the Desktop Management Agent Distributor to Deploy the Agent to Workstations in a Windows Workgroup

Checking the Installation

Modifying the Desktop Management Agent Settings

Installing the Novell Application Launcher Plug‑In

Why Use the Novell Application Launcher Plug-In?

How the Novell Application Launcher Plug-In Installation Works

Installing the Novell Application Launcher Plug-In

Reinstalling the Novell Application Launcher Plug-In

Installing the ZENworks Launch Gadget

Installing the ZENworks Launch Gadget to Your Portal

Copying Citrix Files to Your Portal

Installing the Citrix ICA and Microsoft RDP Clients to Workstations

Setting Up Terminal Server Application Support

Terminal Server Requirements

Using ZENworks Workstation Manager to Manage Local User Accounts

Using Non-ZENworks Methods to Manage Local User Accounts

Installing the Citrix ICA and Microsoft RDP Client to Workstations

Setting Up Authentication

Using the Novell Client for Authentication

Using the Desktop Management Agent and the ZENworks Middle Tier Server for Authentication

Setting Up Security Measures on Windows or NetWare Middle Tier Servers

Setting Up SSL and Certificates on a Windows Middle Tier Server

Setting Up SSL and Certificates on a NetWare Middle Tier Server

Setting Up Windows Workstations to Use SSL and Certificates

Setting Up NetIdentity Authentication

Installing in a Windows Network Environment

Installing ZENworks 7 Desktop Management in a Windows Environment

Installing ZENworks 7 Desktop Management with SP1 in a Windows Environment

Installing ZENworks Desktop Management Services on Linux

Installing All ZENworks Features on a Linux Server

Installing Only the Desktop Management Server on a Linux Server

Installing Only the ZENworks Middle Tier Server on a Linux Server

Customizing the ZENworks Desktop Management Installation on a Linux Server

Silent Installation

Preparing for Silent Installation

Running the Silent Installation

Making the Silent Installation More Secure

Installing RPMs and Changing Configuration Values

Running an RPM Installation or Upgrade

Configuring or Reconfiguring Installed ZENworks Processes Running on Linux

Setting Up Security Measures on Linux Middle Tier Servers

Setting Up SSL and Certificates on a Linux Middle Tier Server

Preparing the Linux Middle Tier Server to Export the Trusted Root Certificate

Setting Up Windows Workstations to Use SSL and Certificates

Setting Up NetIdentity Authentication

Where Do I Go From Here?

Post-Installation

Post-Installation Tasks

Configuring the Inventory Database Object on a NetWare or a Linux Server

Determining Whether the Directory Schema Has Been Extended

Setting Up Required Desktop Policies

Setting Up Automatic Workstation Import

Installing the ODBC Drivers

Gathering Troubleshooting Information

What's New In ZENworks 7 Desktop Management

General Changes

Application Management

Workstation Imaging

Workstation Inventory

What’s New in ZENworks 7 Desktop Management with Support Pack 1

What’s New in ZENworks 7 Desktop Management with Support Pack 1 Interim Release 1

What’s New in ZENworks 7 Desktop Management with Support Pack 1 Interim Release 3a

What’s New in ZENworks 7 Desktop Management with Support Pack 1 Interim Release 4

What’s New in ZENworks 7 Desktop Management with Support Pack 1 Interim Release 4a

What’s New in ZENworks 7 Desktop Management with Support Pack 1 Interim Release 4b

Upgrading from ZENworks for Desktops 3.2 SP3

Meeting the ZENworks 7 Installation Prerequisites

Checking eDirectory

Extending the eDirectory Schema

Upgrading ConsoleOne

Upgrading ZENworks for Desktops 3.2 SP3 Servers

Installing the ZENworks 7 Middle Tier Server

Upgrading Managed Workstations

Upgrading Clustered Workstation Inventory from ZENworks for Desktops 3.2 SP3 to ZENworks 7 Desktop Management with SP1

Upgrading from ZENworks for Desktops 4.x

ZENworks for Desktops 4.x Component Compatibility with ZENworks 7 Desktop Management

Meeting the ZENworks 7 Installation Prerequisites

Checking eDirectory

Extending the eDirectory Schema

Upgrading ConsoleOne

Upgrading ZENworks for Desktop 4.x Servers

Upgrading the Middle Tier Server

Upgrading Workstations

Upgrading to the ZENworks 7 Launch Gadget

Installing the ZENworks Launch Gadget to Your Portal

Copying Citrix Files to Your Portal

Installing the Citrix ICA and Microsoft RDP Clients to Workstations

Upgrading Application Objects

Removing ZENworks 6 Web Self-Service Components

Upgrading from ZENworks 6.5x Desktop Management

ZENworks 6.5x Desktop Management Component Compatibility with ZENworks 7 Desktop Management

Preserving Image-Safe Data

Preserving Preboot Services Settings During Upgrade

Upgrading the Wake-On-LAN Service

Upgrading Workstation Inventory

Upgrade Considerations for ZENworks 7 Desktop Management with SP1

Overview

Upgrading to Support Pack 1 Using Server Software Packages

Understanding the Upgrade Components

Testing the Upgrade CPKs

Upgrade Prerequisites Checklist

Upgrading Using a Server Software Package

Determining if the Upgrade Was Successful

Upgrading to Support Pack 1 by Running an RPM

Executing an RPM Upgrade from the Bash Prompt

Executing an RPM Upgrade from a Script

Upgrading to Support Pack 1 Interim Release 1

Upgrading to Support Pack 1 Interim Release 3a

Upgrading to Support Pack 1 Interim Release 4

Interoperability

Interoperability with ZENworks for Desktops 4.x

Workstation and Server Compatibility in a 4.x/7 Interoperating Environment

Component Differences in Versions 4.x and 7

Interoperability with Windows NT 4 Workstations

ConsoleOne in Versions 4.x and 7

Interoperability in Inventory

Interoperability Between ZENworks 7 Desktop Management and ZENworks 7 Server Management

Interoperability Between ZENworks 7 Desktop Management and Earlier Versions of ZENworks Desktop Management Installed on Multiple Servers

Interoperability Among ZENworks 7 Desktop Management, ZENworks 7 Server Management, and Earlier ZENworks Versions

Interoperability in Remote Management

Interoperability with Other Novell Products

Interoperability with Third-Party Remote Management Products

Interoperability with Novell iChain

Interoperability with Novell Cluster Services

Interoperability with the Novell GroupWise Client

Interoperability with Novell NetStorage

Interoperability with Novell Nterprise Branch Office

Uninstall/Reinstall

Uninstalling Remote Management

Uninstalling Remote Management Agent Components

Uninstalling Remote Management Server Components

Uninstalling or Reinstalling Workstation Inventory

Uninstalling Workstation Inventory

Reinstalling Workstation Inventory

Uninstalling ZENworks Components on a Linux Server

Differences in ZENworks for Desktops 3.2 and ZENworks 7 Policy Packages

Organization of the Container Policy Package

Organization of the Server Policy Package

Organization of the Service Location Policy Package

Organization of the User Policy Package

Organization of the Workstation Policy Package

Installing in a Novell Cluster Services Environment

Overview

Installation Prerequisites

Preparing the Clustering Environment

Installing Desktop Management Components

Configuring Workstation Imaging

Configuring Workstation Inventory

Upgrading Clustered Workstation Inventory from ZENworks for Desktops 3.2 SP3 to ZENworks 7.x Desktop Management

Uninstalling Workstation Inventory in a Clustering Environment

Reinstalling Workstation Inventory in a Clustering Environment

Configuring ZENworks 7 Workstation Imaging for a Novell Cluster Services Environment

Installing ZENworks 7 Desktop Management with SP1 in an OES Linux Cluster Environment

Using the Identity Manager Bundle 2 Edition for ZENworks 7 Desktop Management

What Am I Entitled to Use?

System Requirements

Installation Considerations

Getting Started

Activating the Bundle Edition

Known Issues

Using Identity Manager 3 Bundle Edition for ZENworks 7 with SP1

What Am I Entitled to Use?

System Requirements

Installation Considerations

Getting Started

Activating the Bundle Edition

Interoperating with the Novell BorderManager VPN Client

Scenario 1: Novell Client and Desktop Management Agent Installed on Workstations

Scenario 2: Desktop Management Agent Only Installed on Workstations

Installation Error Messages

Remote Management Installation Errors

Workstation Inventory Installation Errors

License Agreements for XMLRPC

John Wilson License

Brett McLaughlin & Jason Hunter License

License Agreement for Xerces XML Parser

License Agreement for Expat XML Parser

License Agreement for Boost Regular Expression Parser

License Agreement for XML Pull Parser

Configuring Desktop Management Services for Startup on a Linux Server

Documentation Updates

August 19, 2011

December 15, 2010

September 16, 2010 (Support Pack 1 Interim Release 4b)

May 20, 2010

February 02, 2010

August 20, 2009

July 30, 2009 (Support Pack 1 Interim Release 4a)

June 17, 2009 (Support Pack 1 Interim Release 4)

December 3, 2008

September 19, 2008

April 29, 2008 (Support Pack 1 Interim Release 3a)

September 26, 2007 (Support Pack 1 Release 2, Interim Release 1)

February 9, 2007

January 2, 2007

October 30, 2006

July 14, 2006 (Support Pack 1)

February 28, 2006

February 6, 2006

December 23, 2005

December 9, 2005

October 25, 2005

September 30, 2005