Unable to load the DLL DLL_name. The install will exit now

Source:  ZENworks for Servers; Remote Management installation on NetWare or Windows NT/2000 servers

Severity:  Critical

Explanation:  The installation program is unable to load the specified DLL.

Action:  Follow these steps:

  1. Delete all files from the Windows TEMP directory.

  2. Reboot the installation workstation.

  3. Reinstall Remote Management. See Installing Remote Management.

Action:  Ensure that the specified DLL is located in the \ZFS\RMINV\LIBS\DLL directory on the ZENworks for Servers Program CD or ZENworks 6 Server Management Program CD.

Action:  If the file is not present, contact Novell Technical Services.