A Timeout transition leads to a path that is taken when a user-specified amount of time (minutes, hours or days) elapses after a Base Time, which is either step_activated_time or step_accepted_time. Step_activated_time is the time that iTRAC activates this step within the workflow process. Step_accepted_time is the time when a user accepts (or takes ownership) of the worklist item for this step. If the timeout time period passes without the step being completed, control moves to the next step.
Timeout transitions can be set for a Manual Step or a Command Step. Step_accepted_time is only relevant for Manual Steps and should not be selected for a Command Step.
This transition is represented by a red line.
To add a Timeout Transition:
Open the Process Builder.
Select an existing Decision step, right-click and select Add Transition.
Select the Transition type Timeout from the list.
Specify the destination Step.
Click Set to enter the Timeout details. Timeout details window will display.
Specify the timeout value in minutes, hours, or days. Click OK.
Select Base Time.
Enter a description for your transition and click OK