The
action lets you see the status of your attestation requests. In addition, it gives you the option to see the detailed status for each workflow process started for a request and optionally retract one or more running processes.The
action shows all attestation requests, including those that are initializing, running, completed, or in error.The User Application does not place any restrictions on what the Compliance Administrator can see on the View Attestation Request Status page. This role permits access to status information about all attestation requests.
To look at your attestation requests:
Click
in the list of actions.The User Application displays the current status of all attestation requests.
The columns in the attestation request list are described below:
The
column provides the name of the attestation process specified for the request. You can see the detailed status information for the request by clicking on the process display name.The
column identifies the user who made the request.The
column indicates what the type of attestation process this is. The type determines what kinds of information the process is intended to certify, as follows:
Attestation Type |
Description |
---|---|
User Profile |
Indicates that this process is intended to ensure the accuracy of user profile information. To initiate this type of process, a Compliance Administrator needs to use the action. |
SoD Violation |
Indicates that this process is intended to ensure the accuracy of separation of duties violations and exceptions. To initiate this type of process, a Compliance Administrator needs to use the action. |
Role Assignment |
Indicates that this process is intended to ensure that users have the correct access to resources, information, or systems by verifying that each selected role has the correct user assignments. To initiate this type of process, the Compliance Administrator needs to use the action. |
User Assignment |
Indicates that this process is intended to ensure that users have the correct access to resources, information, or systems by verifying that each selected user has the correct role assignments. To initiate this type of process, the Compliance Administrator needs to use the action. |
The
column shows the status for the request as well as an icon that provides a visual indicator for the status. You can select the status from the dropdown and click to narrow the results when searching for requests with a particular status:
Status |
Description |
---|---|
Initializing |
Indicates that this is a new request that has just been started. |
Running |
Indicates that the request is still in process. |
Completed |
Indicates that the all attesters have responded (or the individual processes have been retracted by a Compliance Administrator) and the request has finished processing. |
Error |
Indicates that an error occurred during the course of processing. The precise error message for the error is written to the trace or audit log, if either is active. If an error occurs, check your trace or audit log to see if the error message indicates a serious problem that must be fixed. |
The
column shows the date when the request was made.The
column shows the date by which all of the processes associated with this request must be completed. If the column is blank, the request has no deadline.You can filter the list of requests, as follows:
To view only those requests that start with a particular string of characters, see Filtering Data for information about what to type in the box.
To view only those requests that have a particular type, select the type in the
dropdown.To view those role requests that have a particular status, select the status in the
drop-down list.
Status |
Description |
---|---|
All |
Includes all requests. |
Initializing |
Includes requests that have just started. |
Running |
Includes requests that have been started and are currently being processed. |
Completed |
Includes requests for which all attesters have responded (or the individual processes have been retracted by a Compliance Administrator) and processing has completed. |
Error |
Includes requests that have resulted in errors. |
To apply the filter criteria you’ve specified to the display, click
.To clear the currently specified filter criteria, click
.To search by the confirmation number that was generated when the request was first submitted, type the number in the
field, and click .To set the maximum number of requests displayed on each page, select a number in the
drop-down list.To sort the list of requests, click on the column heading that contains the data you want to sort.
To see the details for a particular request, click on the name in the
column and scroll down until you see the group box.NOTE:If the status is Initializing, the
is not clickable, because you are not able to view the details of an initializing request.The
column in the group box shows an icon next to each attester that indicates whether the attester is a user, group, or role. In addition to showing information already displayed in the summary, the group box shows status information for all processes related to the request.The
section gives the total number of processes, as well as the number of running, completed, and terminated processes.The
section provides data on how the attesters responded:
Data |
Description |
---|---|
‘Yes’ Responses |
Provides the total number of attesters who gave an affirmative answer to the attestation question. NOTE:The default text for an affirmative answer is . However, this text can be modified. If the text is modified, the field label changes accordingly. |
‘No’ Responses |
Provides the total number of attesters who gave a negative answer to the attestation question. NOTE:The default text for a negative answer is . However, this text can be modified. If the text is modified, the field label changes accordingly. |
No Action Taken |
Provides the total number of attesters who have not yet responded to the attestation process. The No Action Taken total also includes each attester who never responded and the process completed because it timed out, or was retracted by a Compliance Administrator. |
To view details for a particular attestation form, click
.The form details for an attestation process show the kind of information the attesters are expected to review. The form details vary depending on whether the attestation type is User Profile, SoD Violations, or Role Assignment.
To hide the form details, click
at the top of the form details group box.For information on the form details that attesters must review when they claim a workflow task, see Section 10.1.4, Claiming a Task.
You can filter the list of processes, as follows:
To view only those processes that have a particular result, select the result in the
dropdown.
Result |
Description |
---|---|
All |
Includes all processes. |
Yes |
Includes only those processes for which the attester responded affirmatively. |
No |
Includes only those processes for which the attester responded negatively. |
Unknown |
Includes only those processes for which no action was taken. The Unknown filter also includes each process for which an attester never responded and the process completed because it timed out, or was retracted by a Compliance Administrator. |
To view those processes that have a particular status, select the status in the
drop-down list.
Status |
Description |
---|---|
All |
Includes all processes. |
Running |
Includes processes that have been started and are currently being processed. |
Terminated |
Includes processes that have been retracted or terminated. |
Completed |
Includes processes for which the attester has responded or the process completed because it timed out. |
To apply the filter criteria you’ve specified to the display, click
.To clear the currently specified filter criteria, click
.To set the maximum number of processes displayed on each page, select a number in the
drop-down list.To check the status for a particular attester, look at the
column for the attester.The
field shows the status for the process, along with the status icon. The icon provides a convenient way to see the status at a glance. The table below describes the status codes:
Status |
Description |
---|---|
Running |
The process has been started and is currently being processed. |
Terminated |
The process has been retracted on the View Attestation Request Status page, or terminated within iManager. |
Completed |
All attesters have responded and processing has completed for each workflow process assigned to an attester. The Completed status includes processes for which the attester has responded, as well as processes that completed because they timed out. |
To retract one or more processes, select the attesters and click
. If you want to retract all processes, click . To clear your selection, click .The
checkbox is disabled if the process has been completed or terminated. The button does not appear if the high-level request status is Completed or Error.