Problem: Log in as any user who belongs to the Administrator group. Execute the setup.bat command in a terminal prompt to install the Collector Manager. Restart the system or start the Collector Manager services manually, then log in with the same user credentials. Exceptions are logged in the collector_manager0.0.log that impacts the following Collector Manager functionalities:
Maps are not being initialized.
You can not choose any event source file on the Collector Manager (Win2008) machine's file system by using the File Connector.
Common Cause: You have installed the Collector Manager on a Windows 2008 SP1 standard edition 64-bit. By default, the machine has the User Access Control (UAC) set to
.Action: Change the
owner for the Sentinel Rapid Deployment services to the current user. By default, the owner is set to . To change the default option:Run services.msc to open the window.
Right-click Sentinel, then select
.In the Sentinel Properties window, select the
tab.Select
, then provide the credentials for the current user that you have used to install the Collector Manager.