ZENworks Mobile Management Reference

ZENworks Mobile Management Reference

Getting Started

Supported Devices for Mobile Management

Overview

ZENworks Mobile Management Workflow Configuration Tasklist

Using the Getting Started Page

Support for the iPadOS platform

Configuring User Sources

Enabling a User Source for Mobile Device Enrollment

Configuring the Attribute for ActiveSync Server Authentication

Configuring an MDM Server

Firewall Configuration

Adding an MDM Server

Testing the Outbound Capability of MDM Servers

Securing MDM Servers

MDM Servers and APNs Configuration

Removing MDM Servers

Configuring a Default DNS Name

Configuring a Proxy Server

Configuring MDM Sync Time

Enabling Push Notifications

Enabling Push Notifications for Android Devices

Enabling Push Notifications for Mac and iOS or iPadOS Devices

Creating and Assigning a Mobile Enrollment Policy

Creating a Mobile Enrollment Policy

Editing Mobile Enrollment Policy

Assigning a Mobile Enrollment Policy

Configuring an ActiveSync Server

Connecting to a New ActiveSync Server

Linking a User Source to an ActiveSync Server

Creating and Assigning a Mobile Email Policy

Creating a Mobile Email Policy

Assigning a Mobile Email Policy

Enrolling Mobile Devices

Inviting Users to Enroll Devices

Enrolling iOS Devices

What is a supervised device?

Enrolling devices using the Apple Device Enrollment Program

Enrolling an iOS Device through Apple Configurator

Enrolling an iOS Device Manually

Enrolling Android Devices

What is Android in the enterprise?

Enrolling the Organization to Android Enterprise

Creating and Assigning Android Enterprise Enrollment Policy

Enrolling Devices in the Work Profile Mode

Enrolling Devices in the Work-managed Device Mode

Enroll Managed Device using a QR code

Enrolling an Email Only Device

Allowing Manual Reconciliation by the User

Viewing Device Information

Managing Mobile Devices

Viewing Device Status

Securing a Device

Mobile Device Control Policy

Mobile Security Policy

Monitoring Device Compliance

Creating and Assigning a Mobile Compliance Policy

Viewing the Compliance Dashboard

Provisioning Applications

Distributing iOS App Store Apps

Distributing iOS/iPadOS Configuration or Provisioning Profiles

Distributing iOS Enterprise Apps

Distributing VPP Apps

Distributing iOS Update Bundles

Distributing Android Apps

Distributing Corporate Wi-Fi Settings

Assigning Bundles

Specifying App Configuration Parameters

Installing a Bundle using a Quick Task

Viewing Information of Apps Installed on Devices

Viewing Apps Catalog

Overview of the Apps Catalog Page

Overview of the Apps Catalog Page

Editing App Permissions

Refreshing a Device

Initiating a Scheduled Refresh

Manually Triggered Refresh

Collecting Mobile Device Inventory

Mobile Inventory Scan

Viewing Mobile Inventory

Initiating Quick Tasks

Reboot or Shutdown Devices

Lock Device and Unlock Device

Unenrolling a Device

Send Message

Bypassing Activation Lock

Enabling Activation Lock Bypass

Disabling Activation Lock Bypass

Retrieving the Activation Lock Bypass Code

Viewing the Activation Lock Bypass Code in ZCC

Activating the Device Using the Activation Lock Bypass Code

Locating a Device

Procedure

Notifying Users of Device Location

Enabling Factory Reset Protection on Android Work-Managed Devices

Specifying corporate accounts to provision devices

Wiping Factory Reset Protection Data

Protecting Intune Apps

Configuring Microsoft Graph API

Policy Sync Schedule

Creating the App Protection Policy

Editing the App Protection Policy Settings

Assigning the App Protection Policy

Disabling or Enabling the App Protection Policy

Viewing and Wiping Intune Protected Apps

Managing Email Notifications

Unenrolling Devices

Procedure

Unenrolling the Organization from Android Enterprise

Unenrolling the Organization

Migrating to Apple Business Manager