Oxleas NHS Foundation Trust was struggling with an overly complex helpdesk management solution, and wanted an easy-to-use solution that could integrate seamlessly with its existing infrastructure. Novell Service Desk allowed the Trust to rationalise and automate its technical support, improving efficiency and reducing expenses.
Many organizations' decision-making is slowed down by having to collate the required information from multiple applications and repositories. This demo shows how GroupWise can help by providing a customizable dashboard for any project or any user, that brings all the important information together in a single view.
Server platform migrations can be costly and negatively affect user productivity. What's needed is way to migrate file and folder structures while protecting the integrity of security rights and other metadata. Watch to see how Novell Storage Manager and Cross Empire Data Migration can simplify Platform migration and keep Data integrity preserved and User productivity unaffected.
Have no way of easily identifying potential server issues before they occur? See SUSE Manager's ability to monitor the health of servers and notify when server performance thresholds are exceeded. Reduce server downtime and ensure better service quality to the line of business by maximizing reliability, availability and performance.
It Takes time to gather the right server information in a large Linux datacenter. See how SUSE Manager can quickly query multiple Linux servers for information about configurations, patching levels, etc. enabling IT to move at pace with business needs.
Business tolerance for risks associated with downtime has gotten lower and lower. As a result, testing has become a critical part of disaster recovery planning. This webcast provides insights into the traditional disaster recovery challenges associated with testing and recovery planning and best practices for reducing disruptions and improving coordination and communication.
Organizations need to simplify the process of certifying to auditors that employees have appropriate access, but using spreadsheets to certify access can be both inefficient and time consuming. What is needed is an automated, repeatable, auditable and accurate end-to-end solution for access certification. Research has shown that organizations using an automated approach to access certification can reduce the time required to review employee access by up to 50 percent.
A common issue for users is that they have a hard time collaborating with other team members and tracking team related projects. This is because teams are dispersed and often rely solely on email to manage projects and share information. What is needed is a tool that lets you securely store and share project information with other team members. This tool would allow teams to work more effectively together and give them a central place to manage tasks and share project data.
A big problem within all organizations is knowing who has the latest versions of documents as well as just knowing if a document exists or not. This lack of control causes delays on productivity and wastes time. Users need a tool that will help them manage their documents and be able to track who has what version, what edits were made, etc. This will make team projects go much faster by removing the need to manually track down edits, create new versions and manage the overall document life cycle.
A common complaint in organizations is that internal bureaucracy can be an obstacle to driving the business forward. This is usually because most processes still involve manual form-filling and approval, and these processes are laborious and prone to errors. What you need is an easy way to turn manual processes into automated workflows that everyone in the company can use. Having this capability would remove a significant obstacle to productivity and help make your teams more agile and productive.
Finding out which of your PCs is ready for Windows 7 can be complex and time-consuming. See how Novell's Asset Management can automate the inventory process and provide you with detailed Upgrade Readiness reports.
Many organizations struggle to provide their staff with an open working environment while at the same time maintaining control over Corporate Use policies. See how Novell Storage Manager can stop the worry about suspect use of your file storage and free your IT staff to work on business objectives.
This brief demo will show you how you can monitor your IT systems from a Business Services perspective, allowing you to properly see the impact of any IT outages to the business and diagnose the root cause of a business service failure more quickly.
Data growth can be hard to control and the spiraling cost of new disk storage capacity needs to be controlled, without hurting the productivity of users. See how Novell Dynamic File Services can solve this problem by getting the most out of your existing hardware, while at the same time getting maximum value for your primary storage investment. All without users changing the way they work.
Collaborating on documents with your teammates can be slow when you're physically apart and all you have is a string of email attachments for review. See how Novell Teaming can solve this problem through online document editing and version control, and how Teaming's integration with Novell Messenger can speed up remote collaboration even further.