10.2 General

This page lets you modify the DEP settings to enhance the enrollment process. You can modify the settings at the device folder level or for a specific device. The modified settings are applicable for devices that are to be newly enrolled or are reset to their factory settings.

The general profile settings are as follows:

  • Allow pairing of devices with a host computer: Enables the user to pair a device. If set to Yes then the device can pair with any device. If set to No, then the device can pair with only those host devices that have their certificate configured in the DEP settings.

  • Set device as supervised: Enables supervision of devices.

  • Allow user to remove the MDM profile from the device: Enables the user to remove the configured MDM profile. This setting is enabled if the device is set as Supervised.

    NOTE:If the device is not Supervised, then the user has the option to remove the MDM profile. If the device is Supervised, it is recommended that you do not enable this setting, as devices cannot be managed if the MDM profile is removed.

  • Allow user to skip applying the MDM profile on the device: Enables the user to skip enrollment of the device with the MDM Server.

  • Specify the support phone number displayed during enrollment: Displays the defined customer support phone number on the device.

  • Specify the support email address displayed during enrollment: Displays the defined customer support email address on the device.

  • Specify the department name displayed during enrollment: Displays the defined department or location name on the device.

  • Specify the default language to be selected during enrollment: The specified language will be automatically selected during the enrollment of the device. You need to specify the language in either the two-letter ISO 639-1 format or the three-letter ISO 639-2 format. An example of these formats are as follows:

    Language

    ISO 639-1

    ISO 639-2

    English

    en

    eng

    French

    fr

    fre

    German

    de

    ger

    For more information, see http://www.loc.gov/standards/iso639-2/php/English_list.php.

  • Specify the default region to be selected during enrollment: The specified region will be automatically selected during the enrollment of the device. You need to specify the region in the two-letter ISO 3166-1 format, which is the capitalized region code representing a country. An example of this format is as follows:

    Region

    ISO 3166-1

    United States

    US

    United Kingdom

    UK

    Australian

    AU

    For more information, see https://www.iso.org/obp/ui/#search.