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Novell Technology Partner

product details

ContactWise CRM (CW) is a complete customer relationship management (CRM) solution built upon best practices. Whether deployed for government, education, healthcare, financial services, or customer relationship functions, this solution helps users to maintain powerful customer relationships, improve customer retention and provides immediate payback. CW Features include profile and organization information, history and events tracking, user-defined fields, document merging and linking capability, GroupWise email integration, calendaring or task management, pre-designed and customizable reports, and automatic notification of appointments. Also with CW: ability to completely customize the CW solution to match your business processes and work in your own, personal work environment; LDAP authentication to eDirectory; access from any desktop or PDA (ContactWise Web, ContactWise CRM Mobile), CW runs on a Window’s Operating System and connects to supported Linux and / or Window’s servers via TCP / IP. Supported databases include MS SQL, Oracle and PostgreSQL. CW also seamlessly integrates with Novell GroupWise and NDS/eDirectory to maximize productivity. To download a free 30 day trial please visit

product compatibility

  • Open Enterprise Server
  • Novell eDirectory
  • Novell GroupWise
  • NetWare

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regional availability

  • Asia Pacific
  • Europe, Middle East & Africa
  • Japan
  • Latin America
  • North America

language availability

  • English


This product has demonstrated compatibility by successfully completing Novell's stringent product certification requirements.

success story

Santa Barbara County of Public Health staff stated, "ContactWise is the solution we had been looking for and provides us the ability to customize the system to our needs. By implementing this software to our specific preferences, we have satisfied a significant number of our needs in contact management."


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