Internet Agent Not
Sending Messages
Problem:
Messages are not returned to the user’s Sent Items
folder as undeliverable, and the recipients are not receiving the
messages.
Action:
Make sure the Internet Agent is running and is correctly configured
in ConsoleOne.
Action:
Make sure the Message Transfer Agent is running.
Action:
Make sure the Internet Agent can access the GroupWise® domain
directory.
Action:
Make sure the program is properly configured. Check the startup
file to verify that the /dhome switch
is pointing to the Internet Agent directory. Action:
Check the statistics from the Internet Agent console. If any
of the fields, such as TCP/IP Read or Write Errors or MX
Lookup Errors, have a very significant number, you might want to
contact your Internet service provider. See SMTP Statistics for more information.