Internet Agent Not Receiving Messages

Problem: The Internet Agent is not receiving messages from the Internet.
Action: Make sure the Internet Agent directory has sufficient network rights.
Action: Make sure the Internet Agent can access the GroupWise domain database.
Action: Make sure the Internet Agent has rights to the domain directory and that the Internet Agent can access all its subdirectories.
Action: Make sure the program is properly configured. Check the startup file to verify that the /dhome switch is pointing to the Internet Agent directory.
Action: Check if you can ping the Internet Agent server from another Internet server.
Action: Send a test message from a UNIX* Internet computer using the sendmail -v option. The -v option shows all the SMTP reply codes for the message. For example, use the following syntax: 
echo test | /usr/lib/sendmail -v user@host