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GroupWise Competitor Comparison

See how Novell GroupWise 2014 stacks up against Google Mail (Gmail).

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Feature

GroupWise 2014

Google Mail (Gmail)

Installation and Deployment Best of class Requires use of templates or custom scripts to port over user names and sync passwords. Identity management available, but at additional cost.
Customization Robust set of Web Services APIs; Novell Data Synchronizer tools Some, but requires Google Apps
Available On-Premises Yes No
Platform Flexibility Choice of server OS (Novell Open Enterprise Server, Linux or Windows) No platform choice
Directory Flexibility Support for NetIQ eDirectory, Active Directory or a no directory option No directory choice. Identity management available, but at additional cost
Web Administration Console Yes Little to no control over administration
Admin Web Services API Yes No
Scriptable Admin Functions Yes, with Exchange No
Security Recognized as one of the most secure Email and Collaboration platforms Several vulnerabilities already exposed; will become a bigger target
Upgrade Options Options include upgrading in-place or migrating to new server hardware on the server side; client upgrades can be done using a phased approach. No control over when software is upgraded; changes made at vendor’s discretion.
Global Signatures Yes No; requires Google Apps for Business API and/or Postini API
Preloaded Personal Signatures Yes No
Flexible Email Compose Options Yes Basic (HTML and plain text only)
Welcome/Tutorial Page Yes No
Search, then Open and Navigate to Folder Yes No
Email Retraction Yes No
Ability to Forward Inline, as Attachment, Flat Forward and Delegate Items Yes Yes
Instant Messaging Included Yes Yes
Task Management Yes Very basic functionality.
Contact Management Yes Yes
Shared Address Books Yes Yes
Server-side LDAP Authentication Yes Using Google APIs
Photos in Address Book Yes, in personal address books. Yes
Routing Slips (workflow processing) Yes No
Rich Editing Capabilities When Composing Email Yes, full support for Microsoft Word or LibreOffice word processing capabilities No
Attachment Preview Yes, with support for over 600 file types Yes, but limited
Quick-View of History Per Contact Yes No
Threaded View on All Messages Yes Yes
Native RSS Reader Yes No
External Free/Busy Search Yes No
Commands in Message Lists Yes, limited. No
Saved Filters Yes No
Fully Customizable Folder List Yes No
Query (Search) Folders Yes No folders except query folders.
Unopened Message Preview Yes No
Feature-Rich, Customizable Home View Yes—enhanced even more in GroupWise 2014 No
Add Web Panels To Home View (Today View) Yes No
Browse Team Collaboration Sites/Files/Folders from Email Yes, natively with Vibe. No
"Quick To" List Yes No
Relevance-Sorted Contacts, Folders, Categories Yes No
File Emails Yes, through multiple means (drag/drop, folder selection, navigation bar) Limited
Duplicate Item Yes No
Receive RSS Feed Subscription for File/Folder/Page Updates Yes No
Broad Support for Mobile Devices Yes Additional cost required for anything but IMAP support
Licensing Per-mailbox license covers both client and WebAccess. Free SUSE Linux entitlement for the servers; Novell Messenger (IM) and Novell Data Synchronizer (mobile device support) included with GroupWise maintenance. Per-user, but note that benefits like additional mailbox space, mobile support, and a full client experience come at additional cost.
User Experience/Desktop Client Client supported across multiple platforms (Windows/Linux/Mac/WebAccess/tablet/mobile device) Only with desktop client at additional cost
Performance Best of class Dependent on your bandwidth and speed
Hierarchical and/or Nested Folders Yes No
Rules Yes No; Gmail uses Filters
Multiple Calendars Yes No
Shared Folders Yes No
Offline Mode Yes Only with Chrome and only with the use of a separate web app; doesn’t include calendar
Caching Yes Only with Chrome and only with the use of a separate web app; doesn’t include calendar
POP/IMAP/NNTP Support Yes Only with desktop client at additional cost
Native Personal Backup/Archiving Yes No. Service available for an additional cost, but all archives are kept on Google servers
Proxy (Delegation) Yes No proxy support comparable to GroupWise. Delegation is supported, but only for a maximum of 10 users.
Auto-cleanup Yes Gmail auto-deletes Trash and Spam folders after 30 days, but does no other clean-up
Integrations with Other Desktop Apps Yes No, only Google Apps.
Status Tracking Yes No
Change Item Type ("Change to") Yes No
Digital Signatures/Encryption Yes Not natively.
Size Limits and Other Administrator Controls Yes No real administrator-controlled options for file size, cleanup, or archive locations
Auto-save Yes Yes (as draft)
Export/Import AB, Email Yes Yes
Dual Time Zones Yes No
Multi-user Calendar Yes Yes, but requires some planning to determine whether to use Google Calendar, Google Groups, or grant others administrator rights. No tracking of changes is available.
Modify Appointment Yes Yes
Work Day Settings Yes No
Time Zone Settings Yes Yes, but limited to a single time zone and Gmail may adjust this based on user's "determined" location
Native Support for Resources Yes No, requires Google Apps.
Meets Data Governance Requirements Yes Defaults to Postini (available at additional cost) for security and compliance, but can't claim compliance for regulations like HIPAA
Unlimited Attachment Size Yes No, maximum allowed is 25MB. Additional cost to increase this limit.
Unlimited Number of Message Recipients Yes No, limit of 500 recipients per message. Additional cost to increase this limit.
Native Alias Support Yes No, requires Google Apps.
Unlimited Number of External Messages Per User Per Day Yes No, maximum of 2,000 external emails per user per day
View Attachments Natively Yes; can also use the associated application (even if not installed) to view attachments No, requires Google Apps. Does not use associated application.
Preserve Attachments When Changing Item Type Yes No
Reminder Notes Yes Yes
Random Patterns for Recurring Appointments Yes No
Management of Tasks Sent to Multiple Recipients Yes No
Automatic Updating/Revising of Appointments By Sender Yes Yes
Drag Content to Begin Email Yes Yes, but requires Firefox or Chrome
Drag and Drop Messages in Web Client Yes No
Rich Busy Search Capabilities Yes Yes, but complex to us.
Native Phone Items Yes No
Home View Customization Yes No
Navigation Bar Yes Yes
Web Client Auto-Refresh Yes Yes

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