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Novell Open Workgroup Suite

Keep your product edge sharp with maintenance

Having a flexible, interoperable and cost-effective IT infrastructure should be a key component of your immediate productivity enhancement plan. However, thinking and planning for the short term is no longer enough. You need an infrastructure that delivers all these benefits—and the resulting ROI—long after it's installed.

Maintenance Benefits

Purchasing maintenance simplifies your budgeting. Sold as a single unit, the software license and maintenance contract helps keep support and upgrade costs predictable. This means that when you need support or a product upgrade, there won't be any hidden costs or budget surprises because your maintenance plan covers everything from upgrades, to training, to support.

When you purchase maintenance with Novell Open Workgroup Suite, you are instantly entitled to updates of individual components of the suite—within 30 days of their general availability—instead of having to wait for the next release of the entire suite.

Maintenance comes in two packages: Standard and Priority. Choose the option that's right for your business and ensure you get the most value from your Novell software.

Standard Maintenance includes:

  • Upgrades to the latest versions of component products
  • Unlimited electronic training
  • Unlimited product-specific electronic and phone support (12x5)

Priority Maintenance includes:

  • Upgrades to the latest versions of component products
  • Unlimited electronic training
  • Unlimited product-specific electronic and phone support (24x7)

The electronic training available with maintenance includes unlimited access to Web-based "First Look" product training, which focuses on product installation, basic configuration, and product features and functionality. These "First Look" courses introduce you to the full range of Novell product features and teach you how to quickly get products operating at peak performance.

Learn More

Talk to your Novell representative today to learn how to maximize your investment in Novell software.

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