Align Your IT Services with Business Needs
Turn your IT organization into an active agent for enabling business change.
To be successful, your IT organization needs to take both a business- and customer-focused approach to IT. This model will help you provide high quality IT services to your company at a lower cost.
Novell Service Desk is ready to help you work with business managers to make sure your IT services are fully aligned with and support business needs and objectives. It also gives you the tools you need to transform IT into an active agent for enabling business change.
- Tap into all the advantages of ITIL v3 Get fine-grain control over ITIL service management using Novell Service Desk.Read more
- Build a more productive, responsive service environment Novell Service Desk software will help you reduce your mean time to repair (MTTR) and continually improve your service management environment by streamlining and automating service desk functions.Read more