Novell Service Desk Mobile App
We are pleased to announce that Novell Service Desk mobile app is now available for download in Google Play and iTunes.
Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues to minimize disruption to your organization, enabling users to focus on your business.
The Novell Service Desk mobile app enables technicians and supervisors to manage and support your customer requests using your favorite mobile device.
- Easily review your tasks and your team’s tasks and take action
- Drill down into any request and review the complete history
- Add notes to requests and change status
- View Service Metrics dashboard
To use this app, your organization must have a Novell Service Desk (version 7.0.2 and above) system deployed.