2.0 Overview

Limited Support for Mac MDM

In the current ZENworks 23.3 release, Mac MDM support is limited. Not all management capabilities that are normally expected for a ZENworks managed device are working. The features which are documented should work as expected, but there may be issues with undocumented aspects of device management. For some issues, a fix may only be available in a later release.

IMPORTANT:At this time, device enrollment via Apple Device Enrollment Program or Over The Air (OTA) is currently limited and should be used for evaluation purposes only. Future releases will include full support as the capabilities are fleshed out.

Mac MDM provides a management solution to help IT administrators to manage devices, without compromising users' privacy on their devices. The ZENworks Mac MDM document includes information that is required to configure and use the Mac MDM feature in ZENworks. By leveraging the features of ZENworks, you can perform multiple management operations on Mac devices:

  • Enroll (register) devices to your ZENworks Management Zone. Users can enroll their devices as:

    • Managed: Management of a Mac device is enabled using the ZENworks Agent and Mac MDM that is installed on the device. When a Mac MDM device is enrolled via DEP or OTA, those devices are managed by ZENworks.

  • Utilize Apple Device Enrollment Program (DEP)to streamline deployment of multiple corporate owned Mac MDM devices.

  • Distribute Configuration Profile to Managed Mac devices to manage certain features on the device such as access to VPN and to run enterprise apps.

    NOTE:In ZENworks 23.3, the Provisioning Profile type is not supported when creating the macOS MDM bundle.