When the GroupWise Connector stops synchronizing for some reason, GroupWise events accumulate in users’ GroupWise databases until the GroupWise Connector resumes synchronization.
By default, when the GroupWise Connector starts again, it processes all accumulated events. This default behavior prevents the loss of events and is the desired behavior for normal GroupWise Connector functioning. However, when you are troubleshooting a problem with the GroupWise Connector, you might find it helpful to skip processing accumulated events so that the GroupWise Connector starts processing current events more quickly.
To clear old events (not recommended unless you are troubleshooting):
In Synchronizer Web Admin, click the GroupWise Connector to display the GroupWise Connector Configuration page.
Click
.Select
.This causes the GroupWise Connector to discard accumulated events and start processing new events immediately. The discarded events are never processed.
Click
.Click
on the menu bar to return to the main Synchronizer Web Admin page.In the
column for the GroupWise Connector, click to stop the GroupWise Connector, then click to start the GroupWise Connector and apply the changes.As soon as you are finished troubleshooting, return to the GroupWise Connector Configuration page and deselect
, so that GroupWise events are not accidentally lost during normal GroupWise Connector functioning.