Micro Focus Service Desk 7.2 supports the following platform:
Windows Server 2012 64-bit (Enterprise and Standard editions)
Windows Server 2008 SP1/SP2 64-bit (Enterprise and Standard editions)
Windows Server 2008 R2/R2 SP1 64-bit (Enterprise and Standard editions)
Red Hat Enterprise Linux 6.0/6.1/6.2 64-bit)
SUSE Linux Enterprise Server 11 (SLES 11) SP1/SP2 (64-bit)
SUSE Linux Enterprise Server 12 (SLES 12) (64-bit)
Microsoft SQL Server 2008 SP3, 2008 R2 SP1 and above
MySQL v5.0 to v5.6
Oracle 11g R1/R2
PostgreSQL v8.3 to v9.1
IMPORTANT:The Sybase Anywhere database is not supported for Micro Focus Service Desk. However, Asset Management Import Export (AMIE) from ZENworks Sybase Anywhere database is supported.