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NAL Install of application from Systray: Error D01C.

(Last modified: 16Apr2002)

This document (10020412) is provided subject to the disclaimer at the end of this document.


Novell ZENworks for Desktops 1.1

Novell Zenworks for Desktops 2.0

Novell ZENworks for Desktops 3.2

Novell Application Launcher 2.7.

Novell Application Launcher (NAL) 3.0

Formerly TID 2945128.


NAL Install of application from Systray: Error D01C.

When running an application install from the NAL delivered object in the systray, the install fails

Error: Could not configure workstation for application [.<application_name>.<context>] (id=1) or (id=-1).

Problem: Unable to process Group/Shortcut setting [C:\Windows\Start Menu\Programs\<application_directory>\<application_name xxx.lnk]. (D01C)

Problem: Unable to process Group/Shortcut setting [C:\Documents and Settings\<Profile>\Start Menu\Programs\<Application_Name.Ink]. (D01C)


This was reported as an issue with ZENworks 2.0/NAL 3.0 but IE 4 was applied to the workstation and the problem did not happen again.  IE 4 or later can be checked in ZENworks 1.1/NAL 2.7 environments to see if it resolves the issue as well.  If the issue persists in the ZENworks 1.1/NAL 2.7 environment but not in the ZENworks 2/NAL 3.0 environment, ZEN 2/NAL 3.0 is the solution.

For the ZENworks 3.2 environment


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  • Document ID:
  • 10020412
  • Solution ID: 1.0.35557772.2371025
  • Creation Date: 28Oct1999
  • Modified Date: 16Apr2002
    • NovellManagement Products


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