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eDirectory install fails or hangs on Windows 2000 Server

(Last modified: 02Dec2002)

This document (10069736) is provided subject to the disclaimer at the end of this document.


Novell eDirectory 8.5.x for Windows NT/2000

Novell eDirectory 8.6.x for Windows NT/2000

Windows NT 4.0

Windows 2000 Advanced Server


eDirectory install fails or hangs on Windows 2000 Server

Error -785 during eDirectory install on Windows NT/2000 Advanced Server.

Dhost times out trying to add a server to the tree.


Errors during install, such as:

Object: Driver@2b54f6
Fatal: Unrecoverable error in driver.mainHallway().
Object: Driver@2b54f6
Fatal: null
Object: Driver@2b54f6
Fatal: java.lang.NullPointerException
        at com.novell.application.install.pkis20.PkisInstallProduct.applySettings(
        at com.novell.application.install.InstallNode.spApplySettings(
        at com.novell.application.install.Driver.doInstallSettings(
        at com.novell.application.install.Driver.doInstallSettings(
        at com.novell.application.install.Driver.doInstallSettings(
        at com.novell.application.install.Driver.mainHallway(
        at com.novell.application.install.WizardFrame.serviceOnNext(


Customer installed the client portion of eDirectory with IP and IPX.

There can be problems adding a Windows 2000 server with eDirectory into an existing tree while having IPX bound.

If there is no IPX network number assigned to the NWLINK protocol, which by default is all zeros, DHOST will try to communicate via IPX and timeout.

The default of all zeros for IPX network caused the install of eDirectory to hang.


Uninstall the Novell client and re-install with "IP only" configured.

Assign an address to the IPX network.


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  • Document ID:
  • 10069736
  • Solution ID: NOVL75720
  • Creation Date: 02Apr2002
  • Modified Date: 02Dec2002
    • NovellGroupware



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