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Clean up after a failed installation of NAAS

(Last modified: 27Feb2004)

This document (10073719) is provided subject to the disclaimer at the end of this document.


Clean up after a failed installation of NAAS

How to completely remove NAAS before reinstalling


Novell NetWare 6

Novell Advanced Audit Services

NAAS is a discontinued product.  The replacement product is Nsure Audit.  For information on downloading, installing, and configuring Nsure Audit, please see TID 10091433.


Error: "Cannot create database name.  You do not have sufficient access rights for the operation or the destination directory does not exist."

Cannot install Novell Advanced Audit Services

Unable to create Pervasive Database


If something goes wrong with an installation of NAAS, it is sometimes advisable to delete what has been created and start over again. Here are the steps to completely remove NAAS from your tree and server:

1. Unload your database engine.  If you are using the default Pervasive database engine, do this by typing MGRSTOP at the server console.

2. Using ConsoleOne, delete the objects within the NAAS container. If DSEvent, NSSEvent, or FSEVent policies have been created, it will be necessary to double click on each of them, and delete the individual policies inside before you can delete the event policies themselves.

3. Delete the NAAS container.

4. If you have defined a user as the NAAS auditor, right click on this user in ConsoleOne, go to "Extensions of this object" and remove the "naasAuditor," and naasGloballyAuditable extensions (or any other naas extensions).  NOTE:  This step needs to be performed on any users in the tree that have been defined as an NAAS Auditor.

5. Using the Pervasive Control Center utility, delete the NAASADMN database.

If the Pervasive Control Center has not already been installed on the workstation, install it by launching SYS:\PVSW\Clients\Win\Setup.exe and following the prompts. Then click on Start, Programs, Pervasive, Pervasive Control Center to bring up the Pervasive Control Center.

Once in the Pervasive Control Center, double click on the server running the Pervasive engine to expose the "Databases" folder. Open the "Databases" folder, and delete the NAASADMN database.

6. AFTER you have deleted the database from the Pervasive Control Center (emphasize AFTER), you are ready to clean up the auditing files. By default these files are in the SYS:\_NetWare directory. Access SYS:\ NetWare by using a utility such as JCMD or CPQFM to simulate a dos session on the NetWare server.

CD into SYS:\_NetWare, and do the following:

Delete *.MKD
Delete *.DDF
Delete *.AUD
Edit ADCONFIG.CFG (in the sys:\_netware directory) on file servers that were acting as Audit Agents, and delete everything in the file except the first line. The first line should contain only the treename in the format ".<TREENAME>.+." also, there must be an ENTER after the treename to move to the next line. For example, if my treename were "MYTREE," the edited ADCONFIG.CFG would look like this:

Edit SRCONFIG.CFG (found in the sys:\_netware directory) on the file server that was acting as the Audit Server and delete everything except the first line. The first line should contain only the treename in the format ".<TREENAME>.+." also, there must be an ENTER after the treename to move to the next line. For example, if my treename were "MYTREE," the edited SRCONFIG.CFG would look like this:

6. Edit AUTOEXEC.NCF and delete the following entries:



8. If you do not plan to reinstall NAAS,  you can remove Novell Advanced Audit Services from the installed product list using NWCONFIG.  NAAS will then be completely removed from your server.

If you plan to reinstall NAAS, this step is not necessary.  Just leave Novell Advanced Audit Services as an installed product.  We have seen no advantage in removing and re-adding the NAAS to the installed product list displayed in NWCONFIG. 


The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

  • Document ID:
  • 10073719
  • Solution ID: NOVL81686
  • Creation Date: 21Aug2002
  • Modified Date: 27Feb2004
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