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Virtual Office and security services login or no login at all

This document (7000995) is provided subject to the disclaimer at the end of this document.

Environment

Novell NetWare 6.5
Virtual Office
Novell ZENworks Remote Management
Novell ZENworks for Desktops 4 - ZFD4
NBO 2.0

Situation

One of the following symptoms can occur :
  • Virtual Office never prompts for login.  This is reproduced by closing the iManager browser window and re-opening it does not ask for a login and allows access as the previous user that was authenticated into iManager.
  • VirtualOffice does not have the logout option.
  • The workstation (with Zen for Desktops) prompts with a Novell Security Services login, rather than the web-based login - and this is not desired.

Resolution

Open sys:\tomcat\4\webapps\nps\WEB-INF\portalservlet.properties and add :

System.UseNetIdentity=false

and restart Tomcat4.
For the change to stick in NBO, the file Sys:etc\applianc\textbase\PortalServlet.properties must be modified with the same setting change.  If this file is modified, it will propogate after the system has been rebooted.
See TID 10092529 for another fix to the problem.

Additional Information

Formerly known as TID# 10088937

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000995
  • Creation Date:21-JUL-08
  • Modified Date:26-APR-12
    • NovellXTier

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