Netware 6.5 SP8 server abends in RMANSRVR.NLM

  • Document ID:7002328
  • Creation Date:08-Jan-2009
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint for NetWare 6.5 Support Pack 8

Situation

After applying support pack 8, the iprint server is abending in RMANSRVR.NLM.

Resolution

Apply RMANSRVR.NLM dated 10MAR2009 or later. 

1. Go to https://download.novell.com/patch/finder
2. Choose iPrint from the "Product or Technology" drop down list.
3. Choose iPrint 4.0.8 - NetWare 6.5 SP8 from the selections presented.
4. Choose 2009 and download patch "iPrint Windows 7 support - NetWare 65 Support Pack 8b".
5. Click the download link for the patch containing the name Windows 7 support - NetWare 65 Support Pack 8b.

Additional Information

Excerpt from an Abend.log:
 
*********************************************************
(v) Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.08
Server SERVER_NAME halted Thursday, 18 December 2008   7.05.10,780
Abend 1 on P00: Server-5.70.08: Page Fault Processor Exception (Error code 00000000)
Registers:
    CS = 0009 DS = 0023 ES = 0023 FS = 0023 GS = 0023 SS = 0011
    EAX = 00000000 EBX = 0000003C ECX = 0000003C EDX = 00000000
    ESI = 00000038 EDI = 9D98D7B4 EBP = 00000060 ESP = 9D98D6AC
    EIP = 00715F88 FLAGS = 00010206
    00715F88 8B5D00         MOV     EBX, [EBP+00]=?
    EIP in SERVER.NLM at code start +00115F88h
    Access Location: 0x00000060
The violation occurred while processing the following instruction:
00715F88 8B5D00         MOV     EBX, [EBP+00]
00715F8B 81F9BC1F0000   CMP     ECX, 00001FBC
00715F91 0F873F080000   JA      007167D6
00715F97 8D5103         LEA     EDX, [ECX+03]
00715F9A C1EA05         SHR     EDX, 05
00715F9D 8D049500000000 LEA     EAX, [EDX*4+00000000]
00715FA4 29D0           SUB     EAX, EDX
00715FA6 BA48928300     MOV     EDX, SERVER.NLM|xAllocSizeTable
00715FAB C1E002         SHL     EAX, 02
00715FAE 01C2           ADD     EDX, EAX
 
Running process: RMANSRVR.NLM (rpc-run) Process
Thread Owned by NLM: RMANSRVR.NLM
Stack pointer: 9D98D644
OS Stack limit: 9D9899E0
Scheduling priority: 67371008
Wait state: 5050030  Blocked on Semaphore
Stack: --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --FFFFFFFD  ?
       --9D98D6F0  ?
       --00000004  (LOADER.NLM|KernelAddressSpace+4)
       --00000004  (LOADER.NLM|KernelAddressSpace+4)
       --910107D4  ?
       8FFE6FB9  (TCP.NLM|TCPSetOption+299)
       --8FF82EF8  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D834  ?
       --00000004  (LOADER.NLM|KernelAddressSpace+4)
       --FFFFFFFF  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --FFFFFFFD  ?
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D834  ?
       --8CE0F024  ?
       --91010720  ?
       --8CE0F000  ?
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       90FB57FE  (WSPIP.NLM|tcpmapSessnRelease+A)
       --8CE0F000  ?
       90FB833F  (WSPIP.NLM|TCP_SetSockOpt+B3)
       --8CE0F000  ?
       --91010720  ?
       --910107CC  ?
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D834  ?
       --9D98D724  ?
       --00000004  (LOADER.NLM|KernelAddressSpace+4)
       --9D98D79C  ?
       --8CE0F000  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D834  ?
       8CC2C2DA  (WS2_32.NLM|wsSetSockOpt+42)
       --8CE0F000  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D834  ?
       --00000004  (LOADER.NLM|KernelAddressSpace+4)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --8CE0DEA0  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --8CE0F000  ?
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --9D98D7AC  ?
       --8CEE9120  ?
       8CC11E76  (WS2_32.NLM|WSPSetSockOpt+132)
       --8CE0DEA0  ?
       --8CE0DEA0  ?
       --8CE0DEA0  ?
       --9D98D95C  ?
       --000001EE  (LOADER.NLM|KernelAddressSpace+1EE)
       --00000006  (LOADER.NLM|KernelAddressSpace+6)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --9D98D7C8  ?
       --7D8E79AC  ?
       --00000038  (LOADER.NLM|KernelAddressSpace+38)
       --0000003C  (LOADER.NLM|KernelAddressSpace+3C)
       8DFD9BB7  (THREADS.NLM|malloc+37)
       --0000003C  (LOADER.NLM|KernelAddressSpace+3C)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --9D98D7B4  ?
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       92F7920C  (DPRPCNLM.NLM|ndps_xdr_replymsg+29C)
       --0000003C  (LOADER.NLM|KernelAddressSpace+3C)
       --9D98D938  ?
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --9D98D95C  ?
       92F76AC0  (DPRPCNLM.NLM|ndps_svc_run+610)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --00000038  (LOADER.NLM|KernelAddressSpace+38)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --743E29C4  ?
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --000001EE  (LOADER.NLM|KernelAddressSpace+1EE)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --00000008  (LOADER.NLM|KernelAddressSpace+8)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --00000246  (LOADER.NLM|KernelAddressSpace+246)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       -00839254  (SERVER.NLM|xAllocSizeTable+C)
       --8CE7BB40  ?
       --8C769F00  ?
       --9D98D8FC  ?
       --00000010  (LOADER.NLM|KernelAddressSpace+10)
       --00000019  (LOADER.NLM|KernelAddressSpace+19)
       --00000000  (LOADER.NLM|KernelAddressSpace+0)
       8CC1CBAB  (WS2_32.NLM|WSAIoctl+4B)
       --00000019  (LOADER.NLM|KernelAddressSpace+19)
       --8004667E  ?
       -00839254  (SERVER.NLM|xAllocSizeTable+C)
       -0083926C  (SERVER.NLM|xAllocSizeTable+24)
       --00000001  (LOADER.NLM|KernelAddressSpace+1)
       --4E414D52  ?
      
Additional Information:
    The CPU encountered a problem executing code in SERVER.NLM.  The problem may be in that module or in data passed to that module by a process owned by RMANSRVR.NLM.
 
RMANSRVR.NLM     NDPS Resource Manager
  Version 3.06.03    9 June 2008
  Code Address: 9F562000h  Length: 0001D7EFh
  Data Address: 7CFAF000h  Length: 00004824h