How to restore a Personal Address Book.

  • 7004825
  • 09-Nov-2009
  • 24-Jan-2019

Environment

Novell GroupWise 5.5.
Novell GroupWise 5.5 Enhancement Pack
Novell GroupWise 6
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8 
GroupWise 2012
GroupWise 2014 R2
GroupWise 18

Situation

User deleted a Personal Address Book (PAB).
How to restore a Personal Address Book.

Resolution

*  Restore a copy of the user database (<post office>\OFUSER\USERXXX.DB) that contains the PAB.
*  Exit the GW Client if running and rename the current USERXXX.DB in the <post office>\OFUSER directory.
*  Copy the restored USERXXX.DB into the <post office>\OFUSER directory
*  Launch the GroupWise client and export the PAB.  (In one incident it was necessary to exit and reload the POA for the deleted PAB to show using the restored USERXXX.DB.)
*  Copy the current USERXXX.DB back in place and import the address book.

You can also log in to a back up location of a post office directory and export the address book to a *.NAB file that can be imported in to the live GroupWise account.  To import and export address books see TID 7004826 

To learn how to log in to a back up of the post office for mail or address book retrieval see TID 7004827 

Additional Information

Formerly known as TID# 10023748