Unable to run Audit Report and Mailbox Statistics

  • 7005527
  • 23-Oct-2013
  • 23-Oct-2013

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Unable to run Audit Report and Mailbox Statistics
GWCheck reports user not found when running Audit Report
GWCheck reports user not found when running Mailbox Statistics

Resolution

  1. Browse to the Post Office Directory and make sure only the following files are there
    wphost.db
    ngwguard.db
    wphost.dc
    gwpo.dc
    ngwguard.dc
    ngwcheck.db
    uid.run
    (if it exists)
    ncpChecked (if it exists)
    ngwguard.fbk (if it exists)
    ngwguard.rfl (if it exists)
  2. Create a directory called old and move all the other files to the old directory. Make sure to move only the FILES that are not in the above list. Do NOT move the FOLDERS
  3. Run a gwcheck again and it should work