Mozilla 5 is not supported when logging into GroupWise 2012 WebAccess with IE11
This document (7006771) is provided subject to the disclaimer at the end of this document.
Internet Explorer 11
Mozilla 5 is not supported.
Please use Mozilla Firefox, Google Chrome, Apple Safari, or Internet Explorer 8 or newer to access GroupWise WebAccess.
Use WebAccess basic interface
If Internet Explorer 11 is set to Compatibility mode, this error is returned:
Compatibility View detected
Internet Explorer currently is running in Compatibility View.
Compatibility View is not supported by GroupWise WebAccess. To turn off Compatibility View, click Tools, then click Compatibility View Settings. In the "Websites you've added" box, select the GroupWise WebAccess site, then click Remove.
Use WebAccess basic interface.
The fix is included in GW 2012 SP3
Firefox or Chrome is still a valid workaround for accessing WebAccess on machines where IE 11 is installed.
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- Document ID:7006771
- Creation Date:24-OCT-13
- Modified Date:19-DEC-16
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