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504 gateway-time out accessing https sites thru Novell BorderManager 3.9

This document (7007469) is provided subject to the disclaimer at the end of this document.

Environment

Novell BorderManager 3.9 Support Pack 2
Novell BorderManager 3.9 Support Pack 2 Intern Release 1

Situation

When trying to access https sites, browser displays a 504 gateway timeout. Http works fine.
Rules were disable with no effect on the issue. No filters were applied.

Resolution

Cookie based authentication was enable on proxy.cfg:

[BM Cookie]
BM_Forward_Cookie=1

This feature was long time ago discarded due to the collateral problems its caused, like the inability to access https sites.
Unfortunately, code was not removed so it can be enable in proxy.cfg.

Once it was turned off, https sites were accessible thru proxy
To turn it off just change the value to 0 on proxy.cfg:

[BM Cookie]
BM_Forward_Cookie=0

Then unload proxy and load proxy -cc to reread the setting

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007469
  • Creation Date:05-JAN-11
  • Modified Date:26-APR-12
    • NovellBorderManager

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