rcnovell-named start fails to load named

  • 7007793
  • 04-Feb-2011
  • 09-May-2012

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3
Novell DNS

Situation

rcnovell-named start <enter> fails to load the named daemon
The contents of the /var/opt/novell/log/named/named.run log file shows:

24-Oct-2007 14:58:49.191 general: main: notice: starting BIND 9.3.2 -u named
24-Oct-2007 14:58:49.372 general: dns/db: critical: Failed to load RRs of a zone with error 34826
24-Oct-2007 14:58:49.372 general: dns/hints: warning: Loading Root data from directory Failed
24-Oct-2007 14:58:49.379 general: dns/db: info: Unable to get configuration from eDirectory failed with error 25'
24-Oct-2007 14:58:49.379 general: server: info: loading configuration from '/etc/opt/novell/named/named.conf'
24-Oct-2007 14:58:49.385 config: isccfg/parser: error: none:0: open: /etc/opt/novell/named/named.conf: file not found
24-Oct-2007 14:58:49.391 network: interfacemgr: error: Error occured while updating the IP list of the DNS server object
24-Oct-2007 14:58:49.391 general: server: critical: loading configuration: file not found
24-Oct-2007 14:58:49.391 general: server: critical: exiting (due to fatal error)

Resolution

Solution #1
If the /etc/hosts file has:
127.0.0.2 <FQDN of the server> <DN of the server>
 
Change that line to read:
<Servers IP> <FQDN of the server> <DN of the server>
 
Example:
10.1.1.100 FS1.company.com FS1
 
After saving the change:
rcnovell-named start

Solution #2
If the /etc/hosts file looks good then check to make sure that the xtier daemons are running.
rcnovell-xregd status (if not running rcnovell-xregd start)
rcnovell-xsrvd status (if not running rcnovell-xsrvd start)
For additional information see TID# 7009924