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ConsoleOne hangs on startup on Linux

This document (7008965) is provided subject to the disclaimer at the end of this document.

Environment

Novell ConsoleOne 1.3.6
Novell GroupWise 8
Novell GroupWise 2012
Novell Open Enterprise Server 2 (OES 2) Linux
Novell Open Enterprise Server 11 (OES 11) Linux
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11

Situation

ConsoleOne hangs on startup after installing GroupWise snap-ins for ConsoleOne when running Linux in a virtual machine environment.
Grey window on ConsoleOne startup.

Resolution

  1. Launch a Terminal on the server and type the following command,
    export AWT_TOOLKIT=MToolkit
  2. Launch ConsoleOne from the same Terminal window by typing the following command,
    /usr/ConsoleOne/bin/ConsoleOne &
The above mentioned change will be lost if the Terminal windows is closed and will not work if ConsoleOne is launched from a different Terminal. Follow the below mentioned steps to make this change permanent.
  1. Create a file named "bash.bashrc.local" in /etc directory by typing the following command on the server Terminal.
    vi /etc/bash.bashrc.local
  2. Add the following line in the above mentioned file
    export AWT_TOOLKIT=MToolkit
  3. Save and exit out of the file and restart the server once for it take effect.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008965
  • Creation Date:09-JUL-11
  • Modified Date:17-FEB-14
    • NovellConsoleOne
      GroupWise

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