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AE07 error on Archive Agent or Messenging Agent

This document (7010134) is provided subject to the disclaimer at the end of this document.

Environment

Novell Messenger 2.1
Direct Mode for Messenger Authentication

Situation

User attempting to seach archive and gets the following error: "The server has experienced a directory error.  For more information, contact your system administrator".
In the "ArchiveAgent, administrator sees the following message: "APL Login failed [0xAE07] : <userID> - DDC: Could not create or duplicate a directory context."

Resolution

If customers are encountering errors using direct mode, Novell recommends switching to LDAP as the code used by the servers is much more up-to-date.

Additional Information

Occasionally there was seen a connection lost error from the directory and Messenger wasn't re-establishing the connection properly. Builds after that fix (direct mode) should reconnect better on lost context errors.  However, Novell still recommends to use LDAP, as Development will have more control over those APIs.

The DDC code used in direct mode is an unsupport API and is dated 2003 or so.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.