Environment
Novell GroupWise 2012
Situation
When using the Find field to search for specific items within a mailbox, under certain circumstances, deleting items within the Find window will delete the incorrect item.
Novell has been able to duplicate the issue using the following steps:
01. Send four emails (for instance from Gmail) to a GroupWise mailbox with the following subjects: test1, test2, test3, test4.
02. Log into WebAccess and read the test2 and test3 messages.
03. Perform a Find for the word "gmail"
04. Open the test3 email from the results window and reply to this email.
05. Delete the test3 email using the Delete button.
06. Close the Find window and check the trash to confirm test3 was deleted.
07. Click on the Mailbox folder and perform a Find again (gmail).
08. Open and reply to the test2 email.
09. Delete the test2 email using the Delete button.
10. Close the Find windows and check the trash to see which message was deleted.
Novell has been able to duplicate the issue using the following steps:
01. Send four emails (for instance from Gmail) to a GroupWise mailbox with the following subjects: test1, test2, test3, test4.
02. Log into WebAccess and read the test2 and test3 messages.
03. Perform a Find for the word "gmail"
04. Open the test3 email from the results window and reply to this email.
05. Delete the test3 email using the Delete button.
06. Close the Find window and check the trash to confirm test3 was deleted.
07. Click on the Mailbox folder and perform a Find again (gmail).
08. Open and reply to the test2 email.
09. Delete the test2 email using the Delete button.
10. Close the Find windows and check the trash to see which message was deleted.
Resolution
Reported to engineering.