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ISITEMEDIAVIEWER.EXE fails to launch due to iSite.OCX error is the ZCM Full Disk Encryption Component is installed

This document (7010749) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2


ISiteMediaViewer.exe reports it cannot load ISITE.OCX if the ZCM FDE (Full Disk Encryption) component is installed.
The ZCM FDE component does not need to be enabled or configured for the issue to occur.


If FDE is not required, uncheck "Installed" in the Agent Features section in the ZCC.
FDE will uninstall upon refresh.
This setting can be made at the Zone, Device Folder, or Device Level.


Reported to Engineering


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  • Document ID:7010749
  • Creation Date:06-SEP-12
  • Modified Date:20-SEP-12
    • NovellZENworks Configuration Management
      ZENworks Full Disk Encryption

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