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Problems accessing secured Vibe sites with Firefox.

This document (7011386) is provided subject to the disclaimer at the end of this document.

Environment

Novell Vibe OnPrem 3

Situation

You have purchased official certificate and secured Tomcat part of the Vibe server. Accessing the Vibe site via HTTPS works fine for all browsers but a Firefox.
You might get message displayed - Error code: ssl_error_internal_error_alert when trying to hit initial login site. If you go into into Tools | Options | Advance tab and deactivate "Use TLS 1.0" option, then you can access this site also with the Firefox.
You might also see problems with File Upload java applet within File folder when you want to upload new file using drag&drop feature. This can be also fixed by de-selecting TLS 1.0 option in the Firefox.

Resolution

This is know issue of the JDK 1.7 version used on Linux sever running Vibe. Downgrading JDK to 1.6 is a way to get the Firefox working also with TLS 1.0.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011386
  • Creation Date:16-NOV-12
  • Modified Date:16-NOV-12
    • NovellVibe

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